Betsafe casino Review

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Overview

Overview

Founded back in 2006, Betsafe is a Bettson owned brand that now has over a decade of experience under its belt. Like a lot of its competitors, this online casino has Swedish roots and while not being the flashiest name on the market, it seems to be bringing punters enough when it comes to game selection, bonus offers, and customer support to command attention. What’s expected of Betsafe these days probably isn’t the same as it was a few years ago, as the platform is hardly a fresh face on the scene anymore. Recognised as an industry veteran, in our opinion Betsafe provides a solid – yet fairly unspectacular – online casino experience.

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Pros & Cons

Large triple-header welcome bonus Exceptional customer support
Loaded selection of promotions Site design lacks originality
Over 400 top slots titles No loyalty scheme
Big selection of live casino games Mobile app requires work
Impressive mobile site
Welcome bonus

Welcome Bonus and Special Offers

At Betsafe the welcome bonus takes the form of a triple-header playing incentive, with it totalling up to £1,000 in bonus cash. Upon completing the registration process, your first deposit will be matched by 100% up to £250, plus 10 free spins for use on Gonzo’s Quest. Your second deposit will be matched in the same fashion, with 25 free spins on Gonzo’s Quest thrown in. Finally, the final tier of this welcome bonus package will match the third deposit by 100% up to £500, plus yet another 25 free spins on Gonzo’s Quest will also be added to the mix. Add everything up and combine it with some fair contribution levels to the 40x wagering requirement, what you have on paper is one impressive looking welcome package.

Sadly, for the sheer size of the Betsafe sign-up bonus, it does have a pretty major drawback in our eyes. This is the 30-day expiration, which means that you’ll really have to get to work if you want to overcome the wagering requirement before the month-long period is out. Any welcome bonus that carries a short time limit can often prove to be problematic, so you should certainly bear that in mind before you claim this particular Betsafe promotion.

Promotions

Promotions

From the welcome bonus to the promotions that arrive hot on its heels, with there being plenty to discuss in this department. Originality isn’t exactly the call of the day at Betsafe, but they don’t stop short when it comes to quantity. Under the promotions page you’ll see a mass of deals to get involved in, including Spin 10 to Get 20 Free Spins on Motorhead, Rocktober Free Spins, £20 Live Casino Bonus, 15% Live Casino Cashback, and so much more.

There seems to be a pattern emerging at Betsafe, as a loyalty program doesn’t match the standard promotions. We know that players these days like to think that deposits made and general gameplay time work to contribute towards something bigger, such as additional bonus rewards. For that reason, the lack of loyalty program is a pretty big disappointment.

Software and games

Software and Games

Betway’s look is refreshingly modern, so it’s certainly worthy of praise. Set against a dark black backdrop, the reds, whites, and greens really are able to “pop” as a result. Flashy probably isn’t the right way to describe the design of Betsafe, but the UI does look easy on the eye, which makes browsing the site easier. Speaking of browsing the site, Betsafe is easy to get around no matter your OS (Windows, Mac, Linux, and Chromebook) or browser of choice. When the casino is loaded, you’ll find your game options to the left of the screen, coming in under a banner displaying the latest promotions. Again, it’s pretty standard, but it does make navigating the site simple.

When it comes to software, NetEnt and Microgaming are the two major names that stand behind Betsafe, which means game quality is pretty much a given here. Top games like South Park: Reel Chaos, Starburst, and Gonzo’s Quest make an appearance, so the reel-based action really is at its peak through the almost 400 games made available.

The slot game selection is certainly strong, but what’s on the tables proves to be a little bit hit and miss. Blackjack fans get thirteen variations to enjoy; yet there is no craps. Those that enjoy roulette will have nine different variants to get stuck into, yet there is no sic bo to be found here. Once again, it’s easy to spot the pattern at Betsafe, as it just doesn’t give players the total table game experience. This is made even more surprising given the level of live casino action made available. Through the dedicated platform, you have access to immersive roulette, casino hold ’em, three-card poker, roulette, baccarat, blackjack, common draw blackjack, and so much more.

Mobile casino app

Mobile Casino

Betsafe knows that a large degree of its user base likes to dive into the action while on the move, hence the creation of the Betsafe app. However, this app does have limitations when it comes to game choice, which is why its web-browser based cousin actually delivers a far more extensive mobile experience on iOS and Android devices. In looks and appearance, the platform follows the lead of the primary site and is similarly easy to navigate. Betsafe has poured clear time and effort into creating a mobile offering that leaves a lasting positive impression, with the drop-down menus working incredibly well, so they should certainly be praised. This platform also features all the games of the main site as well, table, live dealer, and RNG titles included.

Deposit and withdrawal

Deposit and Withdrawal

As per the norm, the deposit and withdrawal options are sprawled along the bottom of the page, with there being a solid selection at hand. Visa, Visa Debit, Maestro, MasterCard, EntroPay, Neteller, Skrill, and Paysafecard are all offered, with each carrying a standardised deposit and withdrawal limit. This is £10 and £50,000 respectively, with withdrawals taking between 1 day (Skrill, Entropay, Neteller) and 3 to 5 days (Visa, Visa Debit).

Security and trustworthiness

Security & Trustworthiness

Any online casino that discounts the importance of security and safety simply isn’t an online casino worth playing at. Thankfully, Betsafe takes these matters incredibly seriously and proves to be incredibly trustworthy as a result. Betsafe holds two licenses that cement its upstanding nature; the UK Gambling Commission (UKGC) issues the first, whereas the second one comes from the Malta Gaming Authority (MGA). With two hard-to-obtain licenses behind it, Betsafe certainly meets high safety and fairness standards in the eyes of industry regulators.

Adding to the licensing measures that stand behind Betsafe, they also implement latest SSL encryption technology in TLS 1.2 RSA Key, which makes sure that sensitive player information remains well and truly under lock and key – if you pardon the pun. This site also carries the VeriSign seal of approval, along with TST Labs approval, which solidifies Betsafe as an online casino you can trust. It’s also worth mentioning that Betsafe received moderate to positive reviews from leading online casino review sites ThePogg and AskGamblers.

Customer support

Customer Support

When you look at the customer support side of Betsafe, it’s been a case of steady improvements over the years. Back in 2013 it took over 3 hours to get a response from the customer support team, that time is down to approximately 30 minutes in 2017. Alongside a useful FAQ, support can also be sought out via 24/7 options such on-site live chat, email, telephone, Twitter, and Facebook.

Betsafe understands the importance of customer support and it certainly shows.

Conclusion

Conclusion

Betsafe isn’t a groundbreaking online casino, but in spite of its lack of originality you still can’t fault the experience it brings to the table. What this site is able to give players a platform worth using, even if there are a few patchy areas that need to be overlooked in the process. All in all, Betsafe is an online casino you can depend on, even if it doesn’t spring too many surprises.

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We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

Joe Townsend
Joe likes to work hard and play hard. He's the first one in the office in the morning, and the first one in the pub in the evening. Joe likes to get down to the Casino when he can, but recently discovered Live Casino where he has all the convenience of playing online with the experience of being right there at the tables.
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Betsafe casino Review

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