Casino of Dreams Review

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Overview

Overview

Founded in 2016, Casino of Dreams has carved out a niche for itself in the bonus department. Instead of following the trend and offering something for everyone, this site has created a system that works for you. Put simply, if you want to be rewarded for your efforts and treated like an individual, this online casino has got something for you.

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Pros & Cons

Generous welcome bonus Playthrough on bonuses is fairly high
Unique loyalty scheme Some issues with cashout times
Solid selection of games
Fully licensed and regulated
Mobile app has plenty of useful features
Welcome bonus

Welcome Bonus and Special Offers

While we could get all poetic and talk about how this welcome bonus is like a dream, let’s cut straight to the chase: when you join Casino of Dreams of a newbie, you’ll receive up to £1,000 in bonus cash. Spread across your three opening deposits, the multiplier in this promo follows a slightly different pattern to many multistage deals.

In general, the top online casinos gradually reduce the size of a multiplier but increase the size of the potential cash return as you make more deposits. However, at Casino of Dreams, the multiplier goes down and back up in the following way:

Deposit 1 Deposit 2 Deposit 3
50% multiplier worth up to £250 25% multiplier worth up to £250 50% multiplier worth up to £500

This dynamic essentially gives you more incentive to make three deposits. At a site where the multiplier continues to get smaller, you have to work harder (i.e. deposit more) to get something extra and that can be off-putting for newbies. Casino of Dreams has found a way to overcome this and we think that’s something casual players will appreciate. In fact to sweeten the pot a little more the site’s bonus teams will also give you 50 ‘free’ spins on Cool Buck.

On the surface, this deal is edging towards the top of the spectrum when it comes to most valuable welcome bonuses out there at the moment. However, during our Casino of Dreams review, we did note that the wagering conditions are a little restrictive. The max bet at any time is £6.25 during the clearing period and you have only seven days to use your ‘free’ spins. As well as the restrictions on your ‘free’ spins, you’ll have to wager 40X the bonus amount (bonus + deposit amount if you use Neteller, Paysafecard or Moneybookers) before you can withdraw your ‘free’ cash and any winnings.

As ever there are weighting contributions in place and they include:

  1. Slots = 100% weighting
  2. Roulette, Blackjack, Video Poker = 8% weighting
  3. All other games = 0%

Overall, it’s hard to deny that Casino of Dreams has one of the most lucrative welcome packages in the business. However, it’s important to remember that the terms and conditions will stretch casual players. Fortunately, the one saving grace in this instance is that the bonus is split into three parts, which means it should be easier to playthrough the smaller cash payments you receive.

Promotions

Promotions

When it comes to loyalty rewards, Casino of Dreams has broken with convention again. Instead of offering a series of general promos, you’ll receive a new deal each day based on your star status. In fact, the neat thing about this system is that it’s a cross between a VIP scheme and a standard promo schedule.

In simple terms, the more you play, the better your ranking will become and the more deals you’ll receive. If there’s one knock on the system, it’s that you don’t know when you’ve done enough to move up. Instead, Casino of Dreams will send you an email to let you know you’ve progressed. However, the fact you’re getting something unique to your and your circumstances each day, instead of something generic, is great.

As a quick overview, you’ll receive the following:

  • Level 1 = A mystery daily bonus, plus the ability to trade batches of 500 points into a £5 bonus.
  • Level 2 = All Level 1 gifts, plus: a £5 bonus on a Monday, 10 ‘free’ spin on Thursdays and 10 ‘free’ spins on your birthday.
  • Level 3 = All Level 1 gifts, plus: a £10 bonus on a Monday, 15 ‘free’ spin on Thursdays and 20 ‘free’ spins on your birthday.
  • Level 4 = All Level 1 gifts, plus: a £50 bonus on a Monday, 30 ‘free’ spin on Thursdays and 30 ‘free’ spins on your birthday.
  • Level 5 = All Level 1 gifts, plus: a £100 bonus on a Monday, 300 ‘free’ spin on Thursdays, 50 ‘free’ spins on your birthday and entry to lucrative slots tournaments.

*Bonus cash has a 40X playthrough.

This is one of the more unique loyalty schemes we’ve seen and, providing you’re willing to play, there’s plenty of value in it.

Software and games

Software and Games

The layout of Casino of Dreams is pretty slick. Being a fairly new player in the industry, Casino of Dreams has taken inspiration from the mobile world in a variety of ways. In the first instance, the desktop software is fully responsive, which means the size of the interface increase and decreases depending on your browsing window. The second, more interesting, feature of note is the use of auto-scrolling and dropdown menus.

What this means in practice is that you can click on game header, such as slots, and the software will automatically take you down to the slots section. At this point, you’ll see a selection of highlights for that category and then an option to “see more”. Clicking on “see more” will reveal a dropdown menu that’s filled with all the gaming options for that category. There are plenty of online casinos that list all their games on a single page and spread them out according to category highlights. However, the fact Casino of Dreams does this and adds auto-scroll and dropdowns into the mix makes things feel even slicker.

Once you’ve got your head around the layout, you’ll find 314 games courtesy of Microgaming, Rabcat, Genesis Gaming and NextGen. Through these software providers, all the main bases are covered, which means you’ll get everything from video and three-reels slots, to progressive jackpot games, table games, video poker and casual games such as Red Dog, Sic Bo, Card Flip and Super Bonus Bingo. As software providers go this is a middling selection, its far better than the Playtech only selection you’ll find on betting casino sites such as Paddy Power or Sky Casino but its missing the knock out 3D slots from the likes of Netent and Betsoft.

On top of the traditional gaming options, VIPs get free access to slots tournaments worth £4,000 each week. In these tournament, Round 1 is played between Tuesday and Wednesday, while Round 2 takes place on a Thursday. For those that finish within the top 100 during Round 1, you’ll win between £5 and £250. Anyone that finishes between 300th and 101st place will win entry to Round 2 for another chance to win some cash.

Mobile casino app

Mobile Casino

For those that like to game on the go, Casino of Dreams offer native apps for iOS and Android devices. Weighing in at 24.2MB, the app is stocked with a full roster of games, including more than 250 slots. What we enjoyed about the Casino of Dreams mobile app was that everything has been simplified. For example, when you click on “categories”, you’ll get a clear overview of your gaming options thanks to bold images.

To speed things up even further, the app offers a quick play function that allows you to skip straight to the action. In simple terms, this section is where you’ll find the last games you played. After accessing the “quick play” page, you’ll be able to make a single click and pick up where you left off that last time you were logged in. This feature is something that used to be common online, especially at poker sites, but seems to have fallen out of favour in recent years. The developers at Casino of Dreams, however, have revived it in the mobile world and that, in our opinion, is fantastic news.

Deposit and withdrawal

Deposit and Withdrawal

The minimum deposit and Casino of Dreams is £10 while the smallest amount you can withdraw is £20. All cash-outs have a pending period of 24 hours, i.e Casino of Dreams doesn’t start processing the payment till after 24hrs but withdrawals of £500+ may be subject to a longer review. You can withdraw up to £20,000 each week and players receive one free withdrawal every seven days (additional withdrawals are reviewed and a small fee charged).

With the exception of Paysafecard (deposit only), you can deposit and withdraw your funds using the following methods:

Visa MasterCard Maestro PayPal Skrill
Neteller Paysafecard Ukash Pay by SMS Bank Wire
Security and trustworthiness

Security & Trustworthiness

Casino if Dreams is licensed by the UK Gambling Commission (UKGC) as well as the Malta Gaming Authority (MGA). SSL encryption is used on the site and all games have been verified as safe and fair by ECOGRA. To further ease any concerns you might have, Casino of Dreams also publishes the payout rates for each game it offers. By clicking on the Payout Rates link, you’ll see multiple tables telling you the payout for the site’s most popular games, as well as each individual game category.

Beyond the site’s internal benefits, the reviews from players are mixed. Commentators on AskGamblers have praised the site’s selection of games and bonus system, but have taken issue with the length of time it takes to process payments. Over at The Pogg, another player complained about having their account locked for no apparent reason. However, after a review, the player was finally given access to their account allowed to withdraw their £3,000 bankroll (although it too just over a month for this to happen).

Customer support

Customer Support

When you need a little support, Casino of Dreams has two main contact points available 24/7: email & live chat.

UK telephone Web Form Live Chat FAQ
Email Facebook Twitter 24/7
support@casinoofdreams.com

Unlike some operators, Casino of Dreams isn’t particularly active across the larger gambling forums which is unfortunate.

Conclusion

Conclusion

If an online casino with a solid selection of games and some unique bonuses is your thing then Casino of Dreams is a solid option. Although the wagering requirements mean that medium and high-volume players will get the most out of what’s on offer, novices shouldn’t be too far out of their depth. While there are clearly some issues regarding the processing of payments, the site is fully regulated, which means you don’t have to worry that your money is at risk. Game choice is fair but not amazing but should be enough in terms of range and depth for most players. Overall, if you’re an active player that enjoys a bit of variety, Casino of Dreams has plenty for you to enjoy.

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We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

Significant Bonus Money Rules

Below are details of significant bonus money rules. These apply to all bonuses and free spins awarded, unless otherwise stated.

  • If a player’s account has not been funded with a cash deposit, he/she is not eligible to withdraw winnings earned from bonus money or free spins awarded.
  • Players will be required to complete wagering requirements on any bonus money awarded, before being eligible to withdraw.
  • Wagering requirements are calculated at five times any bingo bonus money received and forty times any casino bonus money received, unless otherwise stated.
  • Different games contribute varying amounts towards the wagering requirement. For details of these amount please see section 8.2.1.1 and 8.2.1.2 of our Terms & Conditions.
  • For deposits made using Neteller, Paysafe or Moneybookers the wagering requirements detailed above are applied to both the bonus(es) received and the deposit(s) made.
  • All deposits made must be wagered at least once in allowed games prior to any withdrawals being allowed. Deposits made using Neteller, Paysafe or Moneybookers must be wagered at least 10 times prior to any withdrawals being allowed.
  • Wagering requirements must be achieved from the date of the awarding of any bonus; any wagering done before a bonus is awarded does not count towards the wagering required for that bonus.
  • If a player is awarded a casino bonus as a result of a deposit then the player’s maximum bet size must not exceed 6.25 credits, until such time as the full play-through requirement of the bonus has been met.
  • If a player receives free bonus money as part of a deposit offer then unless otherwise stated the maximum withdrawal from wagers placed with that free money is equivalent to 10x the value of the bonus money awarded. Any remaining funds in excess of that amount will then be removed.
  • All withdrawal requests will be subject to audit by us. We reserve the right to take back any bonuses, to withhold any withdrawals, to confiscate any winnings and to close accounts if a player’s account exhibits evidence of bonus abuse or irregular playing patterns. For examples of bonus abuse or irregular playing patterns, please see our Terms & Conditions section 8.17
  • Bonus money will expire twenty one days after it is awarded.

Free Spins – Further Terms
If a player receives free spins, the following rules also apply:

  • Winnings derived from free spins will be credited to a player’s casino bonus balance.
  • Free spin offers on registration will be awarded after a player’s first deposit of a minimum of £10, which must be made within the first seven days of registering an account.
  • Free spins awarded are valid for seven days from day of issue and are forfeited if not used within the seven day period.

All promotions are subject to our General Terms & Conditions.

Joe Townsend
Joe likes to work hard and play hard. He's the first one in the office in the morning, and the first one in the pub in the evening. Joe likes to get down to the Casino when he can, but recently became a convert to live casino games where he has all the convenience of playing online with the experience of being right there at the tables.
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Casino of Dreams Review

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