Genting Casino Review

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Overview

Overview

The online casino world is packed to the brim with new and fresh-faced brands. However, for all of these new faces, we certainly believe that history stands for something in this industry. Standing as a cornerstone of the gambling realm in the UK, Genting Casino is a name that has truly stood the test of time, both on-land and online. Launching back in 2010, Genting Casino is backed by one of the biggest gambling groups in Europe, so it has the finances and resources that many other casino sites can only dream about. On top of that, the platform is powered Playtech, one of the most trusted online casino software developers around. Experienced, entertaining, and engaging – as the following review explains – Genting Casino may just have it all!

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Pros & Cons

Monster-sized welcome bonus Tough bonus terms and conditions
Extensive selection of games Lack of tournaments and other game incentives
Round the clock customer support No Android app at time of writing
Dual mobile casino platforms
Fast withdrawal times
Welcome bonus

Welcome Bonus and Special Offers

Genting Casino is anything but a new kid on the block, so they’ve certainly learned a few lessons over years with regards to what players are after. This comes through loud and clear within the casino’s welcome bonus, as they are able to blow the competition away with a monster-sized promotion. Dubbed the high-roller casino for a reason, any Top5 Casino player can grab up to £2,500 in bonus funds here across the first two deposits made. This deal is big in number and big in stature, so we aren’t surprised to see that it has caught the attention of players.

To begin, you can claim 100% up to a staggering £1,500, and if that’s not enough, you can then get 50% up to £1,000 on your second deposit. Just make sure to register using the promo code, TOP5.

It’s great to see Genting Casino target high rollers with its welcome bonus, but its true quality can only be determined by its terms and conditions. In the case of this deal, the T&Cs prove to be a little harsher than most. While the 30-day time-cap is largely acceptable – it is a high roller bonus that we’re talking about after all – the 50x-wagering requirement is pretty heinous. We were honestly expecting this figure to fall around the 20x to 30x mark, so the fact that it’s 50x really caught us off guard. Also, the minimum deposit required to claim either part of the deal is slightly higher than the norm as well, coming in at £25.

We love the sheer size of the welcome bonus here, as it’s something that high rollers are sure to love, but we do feel that the T&Cs could have been a little friendlier.

Promotions

Promotions

You don’t get to the top of the online casino world without needing to put your hand in your pocket. Thankfully, for punters everywhere Genting Casino appears to be particularly generous. What’s also great is that the casino is able to address various different game types across these deals as well, so its promotions page is by no means a one trick pony – if you pardon the expression.

Casting our eye over the bevvy of promotions offered, there were certainly a few that managed to grab our attention. For those that fancy the challenge, you can’t afford to ignore the Slots Pyramid, as with 100 prizes on the line, it’s certainly well worth “climbing” in our eyes. If slots aren’t your things, you should look at the Mystery Card Bonus. Popping up between 6pm and 11pm Monday, Tuesday, Thursday, and Saturday, this promotion can really give your table gambling efforts a boost.

Genting Casino carries a really lavish and luxurious look, which is matched step for step by a power-packed VIP scheme. The sheer depth of this program blows other site’s offerings away. This is because by becoming a Genting VIP you can grab yourself exclusive high-roller bonuses, cashback on any casino losses, enhanced redemption rates on your Genting Points, and increased table limits. Any player who wants to experience the true upper echelon on of casino bonus action – favourable terms and conditions and all – needs to be a VIP at Genting Casino.

Software and games

Software and Games

The look of Genting Casino is both striking and rather familiar, as it takes plenty of inspiration from the chain of land-based Genting Casinos that span the UK. It’s red and black all the way as a result, with the menu system and game load times having a real zip to them. The sheer investment that the Genting Casino UI has received is evident, as the site looks high-grade across the board when booted up on Windows, Mac, Linux, or Chromebook devices.

What floods the UI of Genting Casino is a barrage of games that cover every genre and format. As mentioned earlier, Playtech is the name behind the Genting Casino gaming experience, so you can rightfully expect some impressive looking slot games to make an appearance – with there being 125 slots at hand in total. Top games like Dream Catcher, Aztec Power, Reel King, the MegaJackpots series don’t disappoint that’s for sure.

The reputation of Genting – at least on land – is built off the back of exhilarating table game action. This has made the jump online, as over 30 table games (38 download, 30 instant) keep the thrills and spills coming. Furthering that, there is a whopping 24 table variants made available too. Add all this to the 4 video poker options and what you have is the makings of an online casino game selection to savour.

In the interest of fairness, we must mention the negatives of the Genting Casino game collection, with this relating to tournament play. Quite frankly, Genting Casino just doesn’t do enough in this department. Not only were there no tournaments running while we were conducting this review, but from what we’ve heard it appears that they are few and far between at other times as well.

Mobile casino app

Mobile Casino

Genting Casino wants to be seen as a true one-stop-shop, as such the brand is able to offer two ways to play on the go. First, you have the mobile site, which is simply a small-screen optimised version of the main site. On top of that, you also have the dedicated mobile app, but this is only available for iOS devices. Honestly, there isn’t too much difference between these two formats and the main site itself, so you’ll have no issue getting in the gambling action at Genting Casino no matter where you are.

Deposit and withdrawal

Deposit and Withdrawal

While there are plenty of contenders to the crown, Genting Casino has shown that it’s king of the hill when it comes to deposits and withdrawals. Speed here is certainly key – as withdrawals can be carried out in around 24 hours – but that’s not all, as they’ve up the ante when it comes to bankroll management methods. Any member can use Visa, MasterCard, Neteller, Skrill, Click2Pay, ClickAndBuy, and uKash with ease. Many online casinos tend to get the money management side of the gambling experience wrong, but not Genting Casino, as they’ve covered practically every base.

Security and trustworthiness

Security & Trustworthiness

You don’t stay atop the world of online casino gaming for nearly decade without being trustworthy in the eyes of players. Genting Casino has secure foundations through UKGC and AGCC licensing, which proves that this casino platform is legitimate. Genting Casino also uses IBAS, which helps the platform remain airtight.

All transactions at Genting Casino are protected through extensive SSL encryption, so your data is never left exposed to untoward third parties. Take in all of the above and you can easily see why Genting Casino is so well respected in the eyes of major industry voices such as Casinomeister, ThePogg, and AskGamblers.

Customer support

Customer Support

Sometimes drama can strike when you gamble online, even at the best casinos around. For that reason, top-grade customer support is essential. At Genting Casino you can reach for assistance at any time of the day or night, as 24/7 support is made available. Live chat is the easiest method of contact, but for those that are looking for alternative options, email and phone (via a callback service) help is provided. We also found that the Getting Started page on site offers players some handy tips too, so Genting Casino is certainly novice friendly. This gambling brand also proves to be a dab hand at social media as well, so Genting Casino’s Facebook and Twitter pages are well worth checking out.

UK telephone Web Form Live Chat FAQ
A Callback Service
Email Facebook Twitter 24/7
support@gentingcasino.com
Conclusion

Conclusion

Over the past decade, hundreds of online casinos have launched, but very few have left an imprint on the industry quite like Genting Casino. Taking its land-based roots and transitioning to the digital stage, this site delivers everything you can think of when it comes to online gambling. Super-slots, big-time bonuses, and magnificent mobile play, Genting Casino is arguably the rightful online casino king!

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We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

Peter Grey
Peter studied Journalism in University. He makes a living writing about Online Casinos. His favourite casino game is roulette but he still plays online poker in his spare time. It's no surprise his favourite quote is "If you can't spot the sucker in your first half hour at the table, then you ARE the sucker".
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Genting Casino Review

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