Genting Casino Review

Customer Reviews
Visit Site
Overview

Overview

The online casino world is packed to the brim with new and fresh-faced brands. However, for all of these new faces, we believe that history stands for something in this industry. Standing as a cornerstone of the gambling industry in the UK, Genting Casino is a name that has stood the test of time, both on-land and online. Launching back in 2010, Genting Casino is backed by one of the biggest gambling groups in Europe, so it has the finances and resources that many other casino sites can only dream about. But is that enough in today’s online casino worlds when so many new agile online casinos offer so much? Read our detailed Genting Casino review to find out.

Get Bonus

Pros & Cons

Huge welcome bonus x50 Bonus Wagering
Good selection of table games Under 200 Slots
24/7customer support No Android app
Fast withdrawal times No Slots Tournaments
Welcome bonus

Welcome Bonus and Special Offers

Genting Casino is anything but a new kid on the block, so they’ve certainly learned a few lessons over years with regards to what players are after. This comes through loud and clear within the casino’s welcome bonus, as they are able to blow the competition away with a monster-sized promotion. Dubbed the high-roller casino for a reason, any Top5 Casino player can grab up to £2,500 in bonus funds here across the first two deposits made. This deal is big in number and big in stature, so we aren’t surprised to see that it has caught the attention of players.

To begin, you can claim 100% up to a staggering £1,500, and if that’s not enough, you can then get 50% up to £1,000 on your second deposit.

It’s great to see Genting Casino target high rollers with its welcome bonus, but its true quality can only be determined by its terms and conditions. In the case of this deal, the T&Cs prove to be a little harsher than most. While the 30-day time-cap is largely acceptable – it is a high roller bonus that we’re talking about after all – the 50x-wagering requirement is pretty heinous. We were honestly expecting this figure to be a standard x40, so the fact that it’s 50x really caught us off guard. Also, the minimum deposit required to claim either part of the deal is slightly higher than the norm as well, coming in at £25.

We love the sheer size of the welcome bonus here, as it’s something that high rollers are sure to love, but we do feel that the T&Cs could have been a little friendlier.

Promotions

Promotions

You don’t get to the top of the online casino world without needing to put your hand in your pocket. Thankfully, for punters everywhere Genting Casino appears to be particularly generous. What’s also great is that the casino is able to address various different game types across these deals as well, so its promotions page is by no means a one trick pony – if you pardon the expression.

Casting our eye over the bevvy of promotions offered, there were certainly a few that managed to grab our attention. For those that fancy the challenge, you can’t afford to ignore the Slots Pyramid, as with 100 prizes on the line, it’s certainly well worth “climbing” in our eyes. If slots aren’t your things, you should look at the Mystery Card Bonus. Popping up between 6pm and 11pm Monday, Tuesday, Thursday, and Saturday, this promotion can really give your table gambling efforts a boost.

Genting Casino carries a really lavish and luxurious look, which is matched step for step by a power-packed VIP scheme. The sheer depth of this program blows other site’s offerings away. This is because by becoming a Genting VIP you can grab yourself exclusive high-roller bonuses, cashback on any casino losses, enhanced redemption rates on your Genting Points, and increased table limits. Any player who wants to experience the true upper echelon on of casino bonus action – favourable terms and conditions and all – needs to be a VIP at Genting Casino.

Software and games

Software and Games

The look of Genting Casino is both striking and rather familiar, as it takes plenty of inspiration from the chain of land-based Genting Casinos that span the UK. It’s red and black all the way as a result, with the menu system and game load times having a real zip to them. The investment that the Genting Casino UI has received is evident, as the site looks high-grade across the board when booted up on Windows, Mac, Linux, or Chromebook devices.

Playtech is the main name behind the Genting Casino gaming experience, so expect to see branded games from the Marvel comic series, progressives such as Beach Life and other slots including Dream Catcher, Aztec Power, Reel King, the Mega Jackpots. At the time of writing there was 125 slots on offer, far from being a great selection but enough for new comers to the online gaming scene. As well as Playtech, Genting also has a stock of games from Novomatic, Chartwell, Blueprint Gaming and Wagerworks.

The reputation of Genting – at least on land – is built off the back of exhilarating table game action. This has made the jump online, as over 30 table games (38 download, 30 instant) keep the thrills and spills coming. On top of that, there’s a whopping 24 table variants available too. Add 4 video poker games and you have a more rounded game selection offsetting the slightly disappointing range of slots.

In the interest of fairness, we also need to highlight the lack of tournament play. Genting Casino just doesn’t do enough in this department. Not only were there no tournaments running while we were conducting this review, but from what we’ve heard it appears that they are few and far between at other times as well.

Mobile casino app

Mobile Casino

Genting Casino wants to be seen as a true one-stop-shop, as such the brand is able to offer two ways to play on the go. First, you have the mobile site, which is simply a small-screen optimised version of the main site. On top of that, you also have the dedicated mobile app, currently only available for iOS devices. Honestly, there isn’t too much difference between these two formats and the main site itself, so you’ll have no issue getting in the gambling action at Genting Casino no matter where you are.

Deposit and withdrawal

Deposit and Withdrawal

While there are plenty of contenders to the crown, Genting Casino has shown that it’s king of the hill when it comes to deposits and withdrawals. Speed here is certainly key – as withdrawals can be carried out in around 24 hours – but that’s not all, as they’ve up the ante when it comes to bankroll management methods. Any member can use Visa, MasterCard, Neteller, Skrill, Click2Pay, ClickAndBuy, and uKash with ease. Many online casinos tend to get the money management side of the gambling experience wrong, but not Genting Casino, as they’ve covered practically every base.

Security and trustworthiness

Security & Trustworthiness

You don’t build an offline reputation without being seen as trustworthy in the eyes of players and Genting has followed this through online with licensing from UKGC and AGCC licensing. Genting Casino also uses IBAS for player mediation.

All transactions at Genting Casino are protected through extensive SSL encryption, so your data is never left exposed to untoward third parties. Take in all of the above and you can easily see why Genting Casino is so well respected in the eyes of major industry voices such as Casinomeister, ThePogg, and AskGamblers.

Customer support

Customer Support

Sometimes drama can strike when you gamble online, even at the best casinos around. For that reason, top-grade customer support is essential. At Genting Casino you can reach for assistance at any time of the day or night, as 24/7 support is made available. Live chat is the easiest method of contact, but for those that are looking for alternative options, email and phone (via a callback service) help is provided. We also found that the ‘Getting Started’ page on the site offers players some handy tips too, so Genting Casino is certainly novice friendly. This gambling brand also proves to be a dab hand at social media as well, so Genting Casino’s Facebook and Twitter pages are well worth checking out. so far so good but player feedback on the forums such as Askgamblers and Casinomeister does record some negative encounters with the live chat, with some commentators remarking that the live chat response was ‘inadequate’ or ‘so slow’.

UK telephone Web Form Live Chat FAQ
Callback Service
Email Facebook Twitter 24/7
support@gentingcasino.com
Conclusion

Conclusion

Over the past decade, hundreds of online casinos have launched, most come without the backing of an offline brand, some become stars like Casumo and Dunder, but many others have faded away. An offline brand launching online will always give players a sense of brand security though and Genting is no different. In a sense, the Genting’s online casino is very much targeting the same players as its bricks and mortar casino – high rollers and table game players, but there’s still enough slots spinners to keep all but the most experienced online casino players satisfied. Improvements can still be made – an android app, NetEnt slots and lower wagering multiplier on the bonus but the pros still far outweigh the cons. Click on the link below to get started at Genting casino today!

Get Bonus
Share Your View - Top 5 Casino Sites

Share Your View

We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

 

Peter Grey
Peter studied Journalism in University. He makes a living writing about Online Casinos. His favourite casino game is roulette but he still plays online poker in his spare time. It's no surprise his favourite quote is "If you can't spot the sucker in your first half hour at the table, then you ARE the sucker".
COMMENTS
Choose your avatar

Everyone has an opinion, and these days there are more and more ways to share that opinion with your family, friends, acquaintances and even strangers.
Here at Top5CasinosSites we invite you to share your experiences with us and with the wider Top5Casinos community. Let us know your thoughts and your ratings and we'll publish it below for all to see and benefit from.

Genting Casino Review

gamble-aware-logo-1 gamble-aware-logo-4 gamble-aware-logo-2 gamble-aware-logo-5 gamble-aware-logo-3 gamble-aware-logo-4

There might be additional restrictions concerning the aforesaid services such as age limitation as well as territory and residence limitations, we take no responsibility in enforcing such limitations and we recommend that you review the applicable restrictions for said providers

Top