Hippodrome Review

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Overview

Overview

The Hippodrome is one of the largest ‘bricks and mortar’ casinos in the UK, a London landmark that has attracted over 7 million visitors through its doors. With several glamorous land-based casinos dotted throughout the country, it was only a matter of time before they invested in the online sphere launching Hippodrome Online Casino in 2014.

Since then Hippodrome Online has developed a reputation for being a fair and trustworthy online gaming destination offering 450 games, fantastic bonuses, and a responsive customer support team. Click on the link below to get started playing there today or read our detailed Hippodrome online casino review below.

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Pros & Cons

Established reputation from land-based casino Only Microgaming games
Good selection of slots and tables games Reported delays with withdrawal processing
UK Gambling Commission License Limited mobile game selection
Welcome bonus

Welcome Bonus and Special Offers

100% Bonus up to £250 – Welcome Package worth up to £1,000 + 65 Bonus Spins !

The first thing that hits you when you land on the Hippodrome website is their enticing sign up bonus, which stands at a deposit match of up to £1000. On the face of things, this is a nice bonus to get your play underway. But there are a few factors you should bear in mind when trying to take advantage of it.

Firstly, you get 100% on your first deposit up to £250, when you deposit more than the £20 minimum. Beyond that, the second and third deposits allow you to get up to £250 then £300 on the same basis, so it’s essentially a £1000 bonus over your first three deposits. To trigger that level of bonus, you therefore need to deposit £250, £250 and then £500 into your account, although anything over the minimum will attract a pro-rata equivalent bonus amount.

On the downside Hippodrome has set a high play-through / wagering requirements to actually ‘clear’ the bonus, with a 50x multiple required on these bonuses before you can cash out. With a x40 wagering standard this is certainly a steep requirement and probably out of reach unless you’re playing slots where the play-through contribution is 1 to 1 (100%). Still, a 100% match up to £1000 is a hefty sum and will be tempting to many players.

Promotions

Promotions

The Hippodrome offers regular promotions and incentives for ongoing play conveniently located on the right hand sidebar of their website, so you can see at a glance what’s available at any one time. These can include competitions to win luxury holidays, bonus cashback offers on certain days, loyalty point enhancers and other rewards, all created to reward regular players.

There’s also loyalty points and a VIP programme available, which rack up in your favour with more playing time. This can lead to other bonuses and incentives as you move through VIP status levels, right up to the red carpet treatment offered to their very best players.

Software and games

Software and Games

If there’s one thing the Hippodrome online casino isn’t short of it’s games boasting over 450 Microgaming powered titles. Their slots catalog is huge with all manner of titles, including progressive jackpot slots such as Mega Moolah Isis (with its huge progressive jackpots), Avalon, cult-classic Thunderstruck II and The Dark Knight

Beyond slots, there are more table games than you would expect to find from a casino of this size, ranging from handfuls of variations of common classics like roulette and blackjack, through to more obscure games like Pai Gow Poker, Red Dog, Sic Bo and others.

So far so good, where Microgaming does fall short is in its choice of games from different software providers. Whilst we’ll take games from Microgaming over Playtech, being tied into just one software provider is very limiting in 2018 when casinos such as Dunder, Videoslots and Casumo are offering games from 10+ different companies.

The Hippodrome offers real play and demo play games in-browser, so there’s no need to download or install any software to get started. The website is laid out in a convenient, easy to digest fashion, and you’ll never find yourself searching for too long for anything you need.

Mobile casino app

Mobile Casino

The mobile casino experience at the Hippodrome is seamless, just as you’d expect from a casino with such a reputation for luxury. The elegant, black graphics coupled with slick animations make it into the mobile experience with ease, and while there’s no need to download or install an app to play on any device, the mobile casino is fully tailored to your smartphone browser to give you the best possible gambling experience on the go.

For those who enjoy the immersive experience offered by mobile apps, you’ll find an iOS app to fit your needs. The app itself is visually stunning, and combines the best of the games you’ll find on the website version via Microgaming’s Quickfire platform.Unfortunately there’s no app for Android users a minus point for Hippodrome.

Deposit and withdrawal

Deposit and Withdrawal

There’s a wide range of payment methods for deposits and withdrawals and most UK players will have no difficulty finding something suitable. There’s the usual range of credit and debit cards supported, and most importantly the convenience of PayPal for depositing and withdrawing your funds.

Neteller, Skrill and Entropay are also supported, alongside a host of other payment methods. Anecdotally, there is evidence across forums to suggest that payment verification can sometimes prove a stumbling block or add to delays, so make sure all your contact information is up to date on whichever e-wallet you choose to use, so you can avoid any excessively lengthy processing times on your withdrawal transactions.

Security and trustworthiness

Security & Trustworthiness

Often the most difficult point of assessment when reviewing any online casino, the Hippodrome makes itself an easy casino to recommend, thanks to their belt and braces approach to security and trustworthiness. This casino is bullet-proof. Part of the Betway group of casinos, it’s got a lot of financial muscle behind it for starters, so you can be certain they can afford to pay your winnings – even if you’re the highest of high rollers. They are licensed in the UK by the Gambling Commission, and independently audited as fair and trustworthy. On top of that, the Hippodrome holds an eCOGRA certificate as well as an additional license from the Malta Gaming Authority.

While the Hippodrome has provided the vast majority of its players with a good e-gaming experience there’s been the usual stream of complaints from those left unsatisfied by their experience. These generally tend to revolve around payment delays or poor customer support experiences, but they don’t seem representative of the general picture. While a select number of players may have experienced issues with this casino over time, there’s no denying that the vast majority of players who play here have an enjoyable gambling experience.

Customer support

Customer Support

Support is solid with 24/7 live chat agents standing by to handle your queries as and when they arise. If you don’t want to rely on live chat, there’s also a phone number for direct support, an email line where you can leave a message for more complicated inquiries and even VIP-level support for regular, loyal customers. The support function is fast, efficient and friendly, and they’re generally well-versed on whatever you need get the ball rolling on your support query.

Conclusion

Conclusion

The Hippodrome is one of the most iconic brands in the world of gambling. Their flagship casino in London is one of the city’s most popular nightlife attractions, and this is reflected through an online casino that has a lot to offer its players. Game selection overall is good if limited by the mono-choice of being an ‘exclusive’ Microgaming casino, but all the bases are covered between slots, table games and live dealer games. Similarly the mobile site is good and there’s a good iOS app.  The welcome bonuses are generous in terms of amount, even if the wagering requirements are on the high side, whilst for returning players the range of ongoing promotions help keep things fresh.

There is some evidence of players having difficulty with withdrawal processing, specifically in verifying their identitie, which can lead to 48 hours plus withdrawals – relatively standard, but certainly one area where the Hippodrome could look to improve in future. But if this is a downside, it’s offset by so many plus points that you’ll barely notice.

All in all, this is a good casino for both new players and more experienced online gamblers alike. Whether you’re a regular visitor to their land-based casinos, or you just want to take one of the world’s most prestigious casino brands for a spin online you’ll be fair set if you choose Hippodrome as your online casino.

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We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

Peter Grey
Peter studied Journalism in University. He makes a living writing about Online Casinos. His favourite casino game is roulette but he still plays online poker in his spare time. It's no surprise his favourite quote is "If you can't spot the sucker in your first half hour at the table, then you ARE the sucker".
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  • Callum Smith

    The formatting of your post is great. Easy to read, digest and share.

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