Karamba casino Review

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Overview

Overview

Founded in 2005 but bearing all the hallmarks of a modern online casino, Karamba is a place where games and bonuses abound. Taking all the finest aspects of the iGaming industry in its modern form and throwing them all into neat little desktop and mobile packages, Karamba is a place where players of all persuasions can thrive.

In fact, to show you exactly what we mean, we’ve put together a complete Karamba casino review for your reading pleasure.

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Pros

  • Desktop and mobile platforms
  • Welcome bonus worth up to £200 + 100 free spins
  • Fantastic focus on slot games
  • Fully licensed platform
  • Excellent customer service

Cons

  • Withdrawals are a little slow
  • Could be more table games to choose from
Welcome bonus

Welcome Bonus and Special Offers

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To ensure you don’t let out an “ay Karamba (caramba)” when you make your first deposit, the bonus team at this online casino has put tougher a generous welcome package. Is it the biggest first deposit you’ll ever receive? Probably not. However, what Karamba’s promotions department has done a nice job of with this deal is to make one that’s accessible to as many players as possible.

In practical terms, this means there is a fair amount of money and some fairly lenient wagering requirements in place. So, when you first sign-up and make an opening deposit, you’ll be given a 100% bonus multiplier which can boost your funds by up to £200. On top of this, you’ll also receive 20 free spins. Once you’ve unlocked the deal, your second day on the site will earn you an additional 40 free slots spins. Finally, on your third day of action, you’ll get 40 free spins and a surprise bonus. The size and shape of your surprise bonus will be based on the previous days’ activity, which means it’s best to be as active as possible.

There’s also a High Rollers Welcome package, which gives big players the opportunity to earn some serious money from Day 1. Simply make a first deposit of at least £1,000, and instantly get £500 EXTRA on your first 3 deposits, plus up to £500 cash back!

In line with the idea that this is an accessible bonus for the majority of players, Karamba only imposes a 35X playthrough on bonuses before you can withdraw your winnings. Although anything you earn from your free spins will be subject to a 50X playthrough, the winnings are capped at £100 which means it won’t take too much work to release these wins. Beyond the actual amount you have to wager, Karamba gives you 21 days to meet its bonus terms and conditions.

Now, the one issue we did have with the site’s bonus conditions is that it wasn’t clear which games counted towards the playthrough. Reading through the literature, we noted that different games are treated differently. However, the guide didn’t tell us how they were treated differently. In fact, it only outlined the games excluded from the playthrough conditions. This, in our opinion, is a mistake and something that could prevent casual players from getting the most out of this deal.

Having said this, if you stick to slots then, in line with most major online casinos, you shouldn’t have too many issues clearing the Karamba welcome bonus. Indeed, with 35X being the target and a top bonus worth £200, it shouldn’t take long for most medium and high volume players to unlock this offer.

Promotions

Promotions

Assuming you’re happy with a 35X playthrough on bonuses and a 50X equivalent on wins gleaned from free bets and spins, Karamba has a constant stream of cash for you to claim. The first is something known as “Daily Surprises“. Perhaps the most self-explanatory promo available, these bonuses are credited to your account on a daily basis when you complete certain tasks or milestones. As is the nature of all surprises, you never quite know what you’re going to get. However, under the terms of the promotion, you can expect bonuses such as free spins, cashback, entry to exclusive raffles and more.

Beyond the daily deals, you can become a Karamba VIP and earn an ever-increasing amount of rewards as you bet. Split into seven sections, the Karamba loyalty scheme works on a bets for points basis, which basically means the more you play the more you’ll receive. In general, you’ll earn a single VIP point for every £40 you stake and the levels are broken down in the following way:

  • New Member = Starting Level
  • Bronze VIP = 10 Reward Points
  • Silver VIP = 60 Reward Points
  • Gold VIP = 350 Reward Points
  • Platinum VIP = 1,000 Reward Points
  • Premium VIP = Invite Only
  • Prestige VIP = Invite Only

As you move through the levels you’ll be able to exchange points for cash at a better rate. For Bronze VIPs, 35 points can be exchanged for £1 in cash, while Prestige VIPs can get £1 for every 15 points they earn. On top of cashback, VIPs can benefit from birthday bonuses, reload offers, personal account managers and more.

Software and games

Software and Games

If Karamba does well with regards to bonuses, then it does even better when it comes to games. In fact, if you’re a fan of slots then this really is the place to be. Thanks to partnerships with 11 different software suppliers, including Microgaming, NetEnt, Amaya and NextGen, you can access more than 300 instant play games. As well as being optimised for use at all screen sizes, Karamba offers free play options for all its games (except live dealer and jackpot games) as well as real money betting from as little as £0.01.

As we’ve said, slots are a major part of the platform and that means you’ll find everything from three-reel classics to modern progressive jackpot spinners. Now, in some respects, this focus on slots does limit the amount of table games you can choose from. Although we’re not saying the selection of table games is weak, there is a clear difference between the slots and non-slots lobbies. Fortunately, if you are a fan of virtual spinners, you will find a plethora of ways to play.

In fact, as well as offering almost of all of the industry’s top titles. Karamba gives you the chance to play slot tournaments. Available as an added extra for regular players, these tournaments allow you to buy-in for a small fee, spin the reels of your favourite games and see if you can make it onto the final leaderboard. As well as giving you a few extra ways to win, these tournaments are a great way to indulge your competitive side. Indeed, if you’re a seasoned player who wants to test your skills and earn rewards in a new way, Karamba is perfect.

Mobile casino app

Mobile Casino

If you’re an iOS user, Karamba has a dedicated app that offers 200 of this site’s leading games. For slot fans, all the big name spinners such as Starburst, Rainbow Riches and Dragonz can be accessed directly from your home screen. Beyond slots, you’ll get instant access to blackjack, roulette and live casino games. Now, in isolation, this isn’t hugely impressive. However, when you add in features such as the one-click back button, the Karamba iPhone app becomes more attractive.

Another nice navigation feature you’ll find when you download the iOS app is that you can review a selection of suggested games before you play. For example, if you clicked on Starburst, a page with two options will appear. The play button is the main feature on this screen, but below this you’ll also see a menu of suggested games. Based on the game you’ve chosen, these suggestions give you a great way to move around the site in a slicker way.

If you don’t own an iPhone or iPad, you can visit the Karamba desktop site, input your email address and you’ll receive a link directing you to a mobile platform that fits your device. Although you won’t be able to access some of the more nuanced features such as suggested games, these mobile sites do give you access to upwards of 200 games. Are the non-iOS mobile provisions as slick as the iPhone/iPad apps? Not really, but you can still game on the go whenever and wherever you want as a Karamba Casino player.

Deposit and withdrawal

Deposit and Withdrawal

If you’re concerned about safety or security with regards to deposits and withdrawals, we’re here to ease your mind. As a fully licensed member of the UK gaming industry courtesy of the country’s Gambling Commission, Karamba not only employs SSL encryption to all transactions, but keeps your funds in segregated accounts.

In addition to these regulatory provisions, UK players get a 24/7 support service and instant, fee-free deposits when you use the following payment methods:

  • MasterCard
  • Visa
  • Neteller
  • Skrill
  • Paysafecard
  • Ukash
  • Poli
  • Eco

When it comes to withdrawals, the fastest you’ll receive your funds is three business days if you’re using an eWallet such as Neteller or Skrill. If you choose a debit card as your withdrawal method, it will take around six days for your winnings to hit your account. For us, these timeframes could be slightly better. Compared to some online casinos that will process eWallet payments within hours, this is certainly an area of the Karamba that could be improved.

Security and trustworthiness

Security & Trustworthiness

Is Karamba Casino safe? Yes. Is it secure? Most certainly. Are the games on the level? You bet. Because Karamba is licensed by the UK Gambling Commission, it can’t be anything but safe, secure and trustworthy. Naturally, if you’re ever unsure of anything at any time, you can contact the regulator and ask for clarification. Whether your query relates to the whereabouts of Karamba’s random number generator certificates or how it uses 128-bit Secure Socket Layer (SSL) encryption, you always have a point of contact thanks to the UK Gambling Commission.

Customer support

Customer Support

When it comes to customer support, Karamba operates under the mantra “CARE”. Based on the idea that “Customers Are Really Everything“, Karamba’s CARE system provides professional support every day from 6:00 to 23:00 GMT. For detailed or non-urgent enquiries, you can use the internal contact form. For more pressing matters, you can talk to the team via live chat or on the following phone number: 020 3318 9367.

Conclusion

Conclusion

Online casino gaming in the modern day should be a subtle blend of value, accessibility and betting options. Karamba is a site that combines all of these qualities and makes them available to all players regardless of their skill level. Indeed, it doesn’t matter if you’re a newbie playing via your desktop or a seasoned pro on your smartphone, Karamba is available whenever you want it and however you want it. With plenty of added value and one of the best slots lobbies in the game, Karamba is the place to play if you want to experience modern iGaming at its best.

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We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

 

Joe Townsend
Joe likes to work hard and play hard. He's the first one in the office in the morning, and the first one in the pub in the evening. Joe likes to get down to the Casino when he can, but recently discovered Live Casino where he has all the convenience of playing online with the experience of being right there at the tables.
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Karamba casino Review

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