LeoVegas Review

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Overview

Overview

Within the United Kingdom especially, mobile casino play has become a driving force within the online gambling industry. Standing at the forefront of what can fairly be described as the evolution of online casino play, LeoVegas has become the go-to mobile casino for thousands of players. Established back in 2011, LeoVegas has taken the road less travelled to get the top, as it’s clearly focused on securing a fun-loving user base. LeoVegas has thrown a huge amount of weight behind various light-hearted daytime TV ad campaigns that have clearly resonated with the masses. Backed by a solidly staked game selection and a fair helping of promotions, LeoVegas is an online casino brand that appears to have plenty going for it moving forward.

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Pros & Cons

Huge game selection Desktop UI doesn’t look the best
Mobile friendly platform ‘Free spins’ aren’t “open use”
Fast withdrawal times Concerns over the payouts of big wins
Active social media presence
Lofty welcome bonus package
Welcome bonus

Welcome Bonus and Special Offers

LeoVegas is an online casino that – for the most part anyway – doesn’t take itself too seriously. Everything that the site claims to be about is upbeat, friendly, and jovial. However, the welcome bonus here appears to be all business in the best way posible. Spread over several different stages, new members can grab up to £1,600 in bonus funds, which certainly has the power to give your starting account balance a boost. Here is how this sign-up incentive works, your first deposit is matched by 200% up to £200 when you deposit over £50 (or 100% up to £50 when you deposit up to £50), with 25 ‘free spins’ thrown in. Things continue from there, as deposit two is matched 50% up to £500 (plus 25 ‘free spins’), deposit three is matched 50% up to £500 (plus 25 ‘free spins’), deposit four is matched by 50% up to £400 (plus 25 ‘free spins’). Add all this up – combining it with the 20 no deposit ‘free spins’ made available upon registration – and you have £1,600 in bonus funds and 120 ‘free spins’ to make use of.

In the case of sheer size, LeoVegas blows the competition out of the water with its welcome bonus, but it’s not always a case of the bigger the better in the world of online casino gaming. Any welcome bonus promotion is going to rightfully judged by the terms and conditions attached to it. First, all ‘free spins’ are for exclusive use on Starburst, Dazzle Me, Gonzo’s Quest, Finn and the Swirly Spin, and Mega Fortune Dreams. When it comes wagering requirements, 35x is what you’ll be dealing with, along with a 3-day usage time limit, which is pretty standard fare when compared to what else is out there. The wagering contributions are also as expected, slots – 100%, table games – 10%, video poker – 10%, and all other games – 100%. Big in stature and simple on the T&Cs front, we can certainly see why the LeoVegas welcome bonus has been lapping up the praise as of late.

Promotions

Promotions

When you click the ‘Promotions’ link at the top of the LeoVegas homepage you’ll open the door to a number of bonus deals. This online casino has shown that it’s not averse to bumping up the stakes when needed, as the promotional action covers everything from on the spot deals to a loaded VIP program. Looking at what was being offered when we were conducting this review, the £200,000 Finn and the Swirly spin giveaway – due to its 4-week long cycle and prize-packed punch – caught our eye.

You’ll find that LeoVegas likes to link promotions deals to set games, which generally works in the player’s favour. However, LeoVegas matches this with some daily giveaways too, which can dish out not just casino bonuses, but gadget prizes as well such as iPhones and other leading devices. Looking at the T&Cs, all the same conditions as the welcome bonus seem to apply to the site’s regular promotions, so keep that in mind.

What rounds of the promotions at LeoVegas is a VIP scheme that promises to be “fit for a king” if the advertising is to be believed. While this is a bit of a stretch, it does prove to be a rewarding system. Trackable through VIP bar found on screen that displays your current VIP level, it does open the door to some loyalty driven rewards. Not perfect, but the monthly draws and other related giveaways do make this VIP scheme enjoyable.

Software and games

Software and Games

When you look at the UI of LeoVegas, it’s pretty clear that it was designed with mobile play in mind, as it looks rather unspectacular on the desktop stage. Plastered in orange, the site has a very simple setup, so it’s at minimum an easy platform to get around. Looking at the games at hand, what you’ll find is that there is a fair degree of choice at hand. Backed by leading online casino software developers like NetEnt, Play’n GO, NextGen Gaming, Betsoft, and iSoftBet, the quality of slots here won’t ever be in doubt. There are hundreds of reel-based titles in the game catalogue – 707 to be specific – so we can really praise LeoVegas for going big. Major name progressive releases like Hall of Gods, Mega Moolah, and the famous Mega Jackpots series also make an appearance, offering up some truly staggering prizes.

Slots represent the main hook at LeoVegas, but they do delve into other game formats, even if it is to a lesser extent. For instant play games, LeoVegas has 17 games to offer, including the bespoke LeoVegas Be the King. Various table games are also rolled out, 53 overall, including roulette and blackjack, so you can head to the digital felt top whenever you feel. Finally, for those that want a truly immersive online casino experience, the live casino here won’t let you down.

When you cast your eye over the game selection here via your web browser, you can see that LeoVegas has put the time in to create something special. From the slots tournaments to the table action – in spite of the site being a touch clumsy to navigate in places – LeoVegas game catalogue is pretty extensive.

Mobile casino app

Mobile Casino

LeoVegas blasts adverts all over the TV claiming that it’s the “King of Mobile Casino”, as such it has an app and mobile site (so iOS and Android users are well taken care of), with it’s quality is of the 5-stars variety. Officially speaking the app carries over 500 slot and jackpot games, along with blackjack, roulette, and various other table game options. The live casino suite also makes up part of the platform. Understanding the needs of mobile users better than most other brands, LeoVegas has shown laser like focus to allow players to gamble on the go with ease. It’s certainly worth remembering that LeoVegas is the “king” of mobile play for a reason.

Deposit and withdrawal

Deposit and Withdrawal

LeoVegas makes payout speed a major priority, as most withdrawals are handled within just 24 hours. Deposits are handled pretty much instantly too, so you won’t be left waiting when it comes to jumping into the games LeoVegas puts forward. Credit cards, debit cards, Neteller, PaySafeCard, Skrill, Trustly, and PayPal are all accepted, with the limits for withdrawals coming in at £4,000 per day and £20,000 per month.

Security and trustworthiness

Security & Trustworthiness

Here’s where LeoVegas starts to stutter, but possibly not for the reason you would expect. LeoVegas carries licensing from both the UK Gambling Commission (UKGC) and Malta Gaming Authority (MGA), which does tell you something about the nature of this site. The site has also implemented the usual security measures, such as SSL encryption. However, when you look at what other reviewers have to say about LeoVegas – specifically ThePogg – the waters become a little a murkier. ThePogg has raised concerns about how LeoVegas operates when it comes to paying out big wins. Again, this is something that other reviewers have mentioned, but isn’t anything we’ve experienced directly.

Customer support

Customer Support

Throughout the years LeoVegas has stood by its customer support options, as they strive to help out any player that’s in a jam. Operating 24/7, players can use an UK telephone helpline (0808 189 0184), email (support@leovegas.com), web form, or live chat to seek assistance. The site also hosts a pretty in-depth FAQ, so this should be able to sort out any smaller issues that players might be struggling with. LeoVegas also puts heavy emphasis on social media, as there is plenty of player engagement to be found via the brand’s Facebook and Twitter pages.

UK telephone Web Form Live Chat FAQ
0808 189 0184
Email Facebook Twitter 24/7
support@leovegas.com
Conclusion

Conclusion

LeoVegas truly is the cream of the crop when it comes to mobile casino play, as the competition can’t really get close to what this site has to offer. The game selection is stacked to the hilt with quality slots, while the table games and live casino options certainly aren’t too shabby either. It’s reached a point where most other casinos could learn a huge amount from what LeoVegas has to offer. Yes, the desktop site has a few UI issues that need tweaking, but outside of that LeoVegas is a true 5-star online casino operation.

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We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

 

Peter Grey
Peter studied Journalism in University. He makes a living writing about Online Casinos. His favourite casino game is roulette but he still plays online poker in his spare time. It's no surprise his favourite quote is "If you can't spot the sucker in your first half hour at the table, then you ARE the sucker".
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LeoVegas Review

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