Mansion casino Review

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Overview

Overview

After starting out as a standalone online casino and poker site in 2002, Mansion migrated to Playtech between 2007 and 2008. Today, using a combination of in-house experience and Playtech’s expertise, the site stands proud as one of the longest serving online casinos in the business. Does that mean it’s tired and old? Certainly not. In fact, there are plenty of good tunes played on an old fiddle and Mansion Casino is more than capable of making your bankroll sing.

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Pros & Cons

One of the oldest casinos around Some minor software glitches
Powered by Playtech Could be more games available
Top rated mobile casino app Not the most innovative site
Low bonus wagering requirements
Great place for VIPs
Welcome bonus

Welcome Bonus and Special Offers

In line with its “exclusive” vibe, Mansion Casino offers a VIP welcome bonus on top of its standard deal. For those who have a smaller bankroll or prefer to take a more cautious approach the first time they join an online casino, Mansion offers a 100% bonus worth up to £1000 + 10% cashback on all first deposits. Backed by a 20X playthrough (deposit + bonus amount) and a £20 minimum deposit, this deal is actually one of the most attractive we’ve seen in recent years. 20X is lower than many of Mansion Casino’s peers and only a small number of games have a 0% contribution weighting, which means you should have plenty of ways to clear your bonus.

Contribution weightings are fair with slots and scratchcards being marked at 100% while the likes of casino Hold’em (25%), blackjack (20%) and video poker (20%) aren’t set too low.

One point to note is that Mansion Casino imposes limits on bets and withdrawing winnings when bonuses are in play. When you have an active bonus, you’ll only be able to stake 10% of your deposit amount or less on a single game. Beyond this, if you haven’t made a deposit, the maximum amount of winnings from your bonus cash you can withdraw is £200 i.e. if you use your welcome bonus cash to win £300, you’ll only be able to claim £200.

If, however, you’ve made more than one deposit, the limit is raised to £5,000. Fortunately, as you’ll naturally make a deposit when you claim your welcome reward, the £5,000 limit will apply, which means you won’t have any issues receiving your bonus or any winnings.

Promotions

Promotions

In any given month there will be a slew of casino promotions at Mansion. However, while the line-up is always changing between free spins, extra bets and cash back offers when you play specific games, everything always starts with a reload offer.

Available at the start of each new month, the “Make Your Match” deal allows you to top up your bankroll in virtually the same way you would as a new player. If you use the bonus code found on promotions page when you make your first deposit of the month, Mansion Casino will give you a 100% bonus worth up to £500 if you’re a “standard player” and up to £1,000 if you’re a VIP.

Even though the playthrough on these bonuses is 40X, that figure relates to the bonus amount and not bonus + deposit amounts. Therefore, when you compare the playthrough requirements side-by-side, you won’t have to put much more effort in to claim your reload bonuses. This, in our opinion, is great news. Indeed, although you can find reload bonuses elsewhere online, few give you as much extra cash as Mansion Casino.

If a month is too long to wait for a reload bonus, you can pick up some extra credits every week with the Wednesday Red or Black promo. By making a deposit on a Wednesday and using one of the following codes, you can bank up to £400 in bonus cash:

  • Use code RED to get 100% extra up to £400 with 40X playthrough
  • Use code BLACK to get 50% extra up to £400 with 20X playthrough
Software and games

Software and Games

For those that were around “back in the day”, you may remember that Mansion’s gaming products (mot notably Mansion Poker) were powered by an in-house software team. That’s right, before migrating to Playtech’s platform, Mansion was a standalone operator trying to make its way in the industry. On some level, the desire to standalone was great, but moving back in 2007/2008 has allowed the operator’s products to remain fresh and relevant.

Today, Mansion Casino bears all the hallmarks of a leading Playtech platform. Big name slots such as Gladiator, Batman and the Joker Jewels and Age of the Gods are all in place, while Live Dealer games give a more “authentic” edge to proceedings. As you’d expect, slots dominate the gaming lobby, but you will find some interesting alternatives among the 310 games on offer, including:

  • Cashback Blackjack (receive money back if you choose the bonus bet option and lose)
  • Keno
  • Sic Bo
  • Craps
  • Bonus Bowling

In terms of the layout, Mansion Casino is solid, but it won’t blow you away. The developers have clearly opted for the less is more approach and haven’t tried to do anything overly fancy. The top of the page gives you a breakdown of your account balance and the main admin pages of the site. Below this a thin promo banner rolls through the latest deals before a search menu leads you into the gaming grid.

This is all pretty standard stuff and the developers have done a nice job of leaving enough space between game boxes to ensure you can play at any screen size. However, we did note a small glitch during our Mansion Casino review. As you scale down the size of your browsing window, the menu bar does have a tendency to move out of line and cover the game boxes. Although this is a minor coding error, it is slightly surprising given that Mansion Casino is one of the oldest platforms in the business.

Mobile casino app

Mobile Casino

If the desktop side of Mansion Casino is fairly standard and not really setting the world alight, then that may be because the developers have focused their efforts on the mobile app. Available for iOS and Android devices, this app currently features 178 games, including:

  • Slots
  • Jackpot Slots
  • Table Games
  • Live Dealer Games
  • Casual Games

From our experience, the Mansion Casino mobile app is extremely well stocked and actually capable of catering to more players than most of its peers. Indeed, with free play options and bets starting from as little as £0.10, all players should be able to find something to sink their teeth in to. On top of this, the developers have made sure you can use touch controls and drag everything from your bets to the reels of a slot game to get the action underway.

Overall, the Mansion Casino mobile app is full of life and bang on trend when it comes to options and features. In fact, the product currently has a five-star rating from more than 1,000 reviewers on the Apple Store which is highly impressive and something worth taking note of.

Deposit and withdrawal

Deposit and Withdrawal

Mansion Casino gives you the ability to pay and play in GBP. For those in the UK, this is great as it means you don’t have to worry about currency conversion charges or delays in processing your deposits. Indeed, assuming you use one of the methods below, your deposits will be fee-free and credited to your account instantly:

  • Debit/Credit Card
  • PayPal
  • Bitcoin
  • SOFORT
  • Skrill
  • Pay by Mobile
  • Paysafecard
  • Neteller
  • Instant Banking
  • Entropay
  • Bank Transfer
  • EcoPayz
  • iDebit

From the above list, Bitcoin and Pay by Mobile standout as the most interesting. By taking advantage of the latest payment technology, Mansion Casino has actually made it easier and safer for you to make a deposit. For those that want to maintain a degree of anonymity but not lose any efficiency, Bitcoin is fantastic. Similarly, if you don’t want to link your deposit to a bank account, Pay by Mobile (powered by Boku) allows you to deposit fixed amounts – £5, £10, £15, £20, £25 or £30 – using your phone credit/contract.

Unfortunately, as impressive as Mansion Casino’s deposit options are, things fall down slightly when it comes to withdrawals. During our Mansion review, only Instant Banking and Bank Transfer were offered as viable cashout options. This could be subject to change depending on the deposit method you choose. However, as an initial selection of offerings, this is fairly poor. On the positive side, regular players can withdraw up to £15,000 per month, while VIPs can claim up to £30,000. Moreover, processing takes between 1 and 3 days, but you can cancel a pending payment before it’s been processed.

Security and trustworthiness

Security & Trustworthiness

When it comes to security and trustworthiness, Mansion Casino has a solid reputation. Aside from being active in the industry since 2002, the company is the same one that helps oversee some of the UK’s most exclusive live casinos, including Les Ambassadeurs Casino in London. Beyond its air of experience, Mansion has been legally sanctioned by the Gibraltar Betting and Gaming Association (GBGA) and the UK Gambling Commission (UKGC).

Additionally, the site complies with the terms set out by the Independent Betting Adjudication Service (IBAS), every game has been certified as fair and the software is protected by Thawte SSL encryption. Thanks to this myriad of features, Mansion Casino has an unblemished record for safety and security. In fact, the site actually takes the protection of your funds slightly too far for some players. According to feedback on AskGamblers, withdrawals (in particular first withdrawals) can take more than a week due to the identity verification process.

Because the site is required to verify your identity before processing your initial withdrawal, it asks for a lot of information. For some players, it asks for too much information and that slows down the process beyond an acceptable timeframe. However, as frustrating as this may be, it’s actually all part of keeping you safe and, therefore, not necessarily a bad thing.

Customer support

Customer Support

When you need a helping hand, Mansion Casino offers a full FAQ as well as email and live chat support. The latter is the most immediate form of communication, but email is recommended if you have a more complex issue. Alternatively, you can follow Mansion on Twitter using the handle @MansionCasino. However, during our Mansion Casino review the Twitter feed hadn’t been updated for around 3 months, which suggests response times via this method could be slow.

Conclusion

Conclusion

Overall, if you’re looking for a solid online casino that isn’t trying to be something it’s not, Mansion is great. With years of experience and plenty of gaming options, everyone should be able to find something they like when they join. Although there are some slight issues with the desktop software at smaller screen sizes and problems processing initial deposits, the mobile app and bonuses make up for these shortfalls. Will Mansion Casino win any awards for innovation? Probably not. However, if you enjoy gaming and want a neat place to play, this site will serve you well.

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We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

 

Brett Lewis
Brett always enjoyed having a little gamble and has accounts at most of the best online casinos. He especially likes the 1 wallet casinos as these allow him to bet on his favourite hockey team whilst playing a few hands of Blackjack. Brett likes to relax with a glass of wine in one hand and his iPad in the other.
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Mansion casino Review

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