Rizk Casino Review

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Overview

Overview

When you join an online casino, the last thing you want on your mind is the word “risk”. Fortunately, thanks to Captain Rizk, the eponymous hero of Rizk Casino, you won’t feel as though you’re taking a punt when you sign-up. Since launching in 2016, Rizk Casino has not only complied with the UK’s legal stipulations, but endeavoured to find new ways of offering games and bonuses. Learning from the mistakes of industry veterans and bringing a touch of character to the iGaming world, Rizk Casino is certainly a quirky place to ply your trade.

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Pros

  • Innovative and intuitive interface
  • Generous welcome bonus
  • Plenty of promotions
  • No confusing jargon
  • SMS account verification

Cons

Welcome bonus

Welcome Bonus and Special Offers

Get a Huge Welcome Package of 200% up to £100.

One thing Rizk Casino doesn’t extremely well with regards to its welcome bonus, moreover all of its bonuses, is explain the terms and conditions in a way newbies will understand. Unlike some online casinos that bury the important details deep inside the small print, Rizk Casino says it like it is. This, for us, is a plus point and something that makes the site a lot more welcoming for inexperienced players.

In tandem with this, Rizk Casino will give all new sign-ups 200% extra on their first deposit as well as 50 free spins. The maximum bonus reward is £100, which means you’ll only have to deposit £50 to extract the full amount of value from this deal. Of course, if you’re a slightly more cautious or have a bit less to spend, £10 is the smallest amount you can deposit and activate this bonus. Once you’ve claimed your welcome reward, the 50 free spins will be filtered through in the following way:

  • Day 1: 10 Free Spins for Aloha: Cluster Pays
  • Day 2: 10 Free Spins for Spinions
  • Day 3: 10 Free Spins for Starburst
  • Day 4: 10 Free Spins for Goldlab
  • Day 5: 10 Free Spins for Warlords: Crystals of Power

Up until this point, everything looks pretty solid. The amount you can claim is fairly decent and the fact you get some free spins is great for slots fans. However, things start to get a little murky when you look at the wagering requirements. Under the terms and conditions at Rizk Casino, any bonus of 200% of more is subject to a 45X playthrough. For us, this is pretty high. Now, if you look at the site’s specifics, standard bonuses only have a 35X playthrough and any deal that gives you 150% extra in free credits is 40X. However, the welcome bonus is 45X.

When you’re welcoming a new player to your site, it makes sense to give them the best deal possible. This means giving them a fair amount of free cash as well as accessible playing conditions. In our opinion, Rizk Casino has dropped the ball slightly with this one. While there’s nothing wrong with applying larger playthrough conditions based on the size of a bonus multiplier, it would have been nice if they’d made an exception in the case of the welcome bonus.

To be fair to the bonus team, the max wager during the promo period is £5 and the following weightings are in place:

  • All Video Slots: 100%
  • All games in the ‘Classic Slots’ section: 75%
  • Bloodsuckers, 1429 Uncharted Seas, Jackpot Jester 6000, Jackpot Jester Wild Nudge: 75%
  • Roulette and Live Dealer Roulette: 50%
  • All other Table games and Live Casino games: 10%

In comparison to some online casinos, these weightings are attractive; especially with regards roulette betting. However, 45X is still high and something that could be improved.

Promotions

Promotions

Rizk Casino has a burgeoning list of seasonal and regular promotions. As we’ve said, the standard bonus conditions impose a 35X playthrough on most deals which, in the context of the industry, is average. If you’re willing to accept these terms, you’ll find everything from free spins, reload rewards and cashback is available throughout the year at Rizk Casino.

Beyond the seasonal offers, Rizk Casino has one ongoing promo: Wheel of Rizk. The latter is based on Wheel of Fortune and basically gives you the chance to win cash, free spins and more when you play. Basically, as you place real money bets, a “power bar” fills up. Once you’ve filled up the power meter, you’ll be given a chance to spin the Wheel of Rizk. After this, you’ll be moved on to the next level where you have to repeat the process again.

As you move up the levels, the prizes on the wheel gradually improve. In essence, this promo is like a loyalty scheme because the more you play, the more spins (and rewards) you’ll receive. Unfortunately, some players feel it’s quite hard to win any decent prizes. According to feedback on Ask Gamblers, the chances of hitting one of the major jackpots is small. Moreover, the amount you have to wager vs. the rewards you get isn’t too attractive when you do the math. Although these are common complaints with any casino bonus offer, it seems a few more players have a problem with this deal than most.

Having said this, the Wheel of Rizk is essentially free to play as you get credit for making real money bets that you’d be making anyway. In our opinion, even if the value of some offers isn’t as lucrative as some players would like, it’s clear Rizk Casino is working hard to find unique ways of giving players more.

Software and games

Software and Games

As you’d expect from an online casino that launched in 2016, Rizk features all of the latest innovations and options. In a general sense, the site is fully mobile responsive, which means you can view the interface at any screen size and the page elements will adjust accordingly. On top of this, you can also set the software to send notifications and updates to your browser as push messages. Additionally, you also have dynamic page loading. In simple terms, this means that the gaming grid slowly emerges as you scroll down the page. This system sits in contrast to other sites that try to cram as many game boxes onto a single page as possible. Naturally, the advantage of Rizk Casino’s system is that there isn’t as much information to process in a single moment and this, in turn, speeds up page loading times.

Another nice feature of the Rizk Casino interface is that everything is broken down into headings. Instead of the usual “roulette”, “blackjack“, “slots” headings at the top of a page, Rizk’s software groups games by their features. For example, as you scroll down the gaming grid, you’ll see the familiar “Table Games” and “Live Casino“, but you’ll also get “Horror“, “Best of British” and “Have You Tried“. By arranging games by type as well as genre and features, Rizk’s developers have made it easier to find the games you like.

Moreover, the design is a lot less formal than other online casinos and that makes it more appealing to casual players. Indeed, Rizk Casino has a distinctly quirky vibe and the grouping dynamic pays into that narrative as you’re searching through a list of 440 games that includes: blackjack, roulette, video slots, jackpot slots, baccarat, casual games are more.

Mobile casino app

Mobile Casino

The Rizk Casino mobile app is available for iOS and Android devices and comes in at a lean 7.2 MB download size. Unlike some smartphone and tablet apps that have to differ wildly from their desktop counterparts, Rizk Casino’s mobile software is almost identical. Because some online casinos haven’t quite grasped the idea of mobile optimised desktop software, they basically have to re-engineer everything when they make an app.

Rizk’s designers haven’t had to do this because the desktop site is built on a mobile first principle. So, when you download the iOS or Android app, you’ll get the exact same design and layout. The only real difference is the fact you’ll touch and swipe instead of click and scroll. One nice feature which is slightly different to the desktop site is the “quick info” at the top of the screen. To ensure you’re always able to track your Wheel of Rizk progress, the “Level” bar is visible at the top of the homepage.

In addition to this, a + symbol in the top right of your screen will instantly take you to the deposit/withdrawal page. Finally, being able to swipe back to a previous page helps speed up the navigation process and makes the app feels just as slick, if not slicker, than the desktop site.

Deposit and withdrawal

Deposit and Withdrawal

Rizk Casino offers six deposit/withdrawal options and, unfortunately, not all of them are fee-free. Across the majority of online casinos, you can now make deposits with all methods and not incur any processing charges. However, when you deposit at least £10 at Rizk Casino, you’ll have to pay a small fee with some of the following options:

  • Visa/MasterCard = 2.5% fee
  • Trustly = No Fee
  • Paysafecard = 5% fee
  • Skrill = No Fee
  • Neteller = No Fee

On the way out, Rizk Casino charges £2.50 for all transactions between £20 and £5,000 (£50,000 for bank wire), but you will have to sit through an internal processing period of no more than 24 hours before the transaction is initiated. With eWallets, you should receive your funds instantly, while debit cards will take between 1 and 4 days to complete.

Security and trustworthiness

Security & Trustworthiness

Rizk Casino is fully licensed by the UK Gambling Commission (UKGC) which means it has a layer of security and trust as a standard. By applying for and receiving a licence, Rizk Casino has at least showed it’s capable of offering a fair, secure gaming platform. Naturally, this level of protection is now seen as a standard in the UK and, while it shows the site is legit, it doesn’t distinguish it from the crowd.

Fortunately, Rizk Casino does have a few tricks up its sleeve. The first one relates to the sigh-up process. Unlike most online casinos that simply let you join without validating your account, Rizk sends you an SMS message. Without entering a UK mobile number and receiving a confirmation code, you won’t be able to join. This system is not only a great way for Rizk Casino to ensure customers are real, but keep tabs on players. Although it’s not a sure-fire to stop things such as fraud, it does give the site’s security team a point of contact it can trace in the event of a misdemeanour.

Beyond this security feature, Rizk Casino actively monitors community feedback. For example, a number of players on Ask Gamblers noted that the Wheel of Rizk doesn’t offer the level of value players expect. Although the merits of the bonus game aren’t important right now, it was good to see that a Rizk representative took time to respond to each complaint.

Whether or not the players in question were satisfied with the explanation is another matter, but the fact the comments were even addressed is impressive. This level of interaction isn’t something we’ve seen before and, even if it slowly fades as the site grows older, it’s something that’s fantastic right now and that’s something we rate very highly.

Customer support

Customer Support

Rizk Casino offers an FAQ and live chat system for when you have an issue. During our Rizk Casino review, we actually had an issue during the sign-up process and had to call on the live chat agent to find a solution. After some back-and-forth, the issue was resolved and we were able to complete our registration. This, combined with an internal messaging system as well as the interaction across various gambling forums, means you’re never far from help at Rizk Casino.

Conclusion

Conclusion

Rizk Casino is bright, light and packed full of modern features. Perhaps the most appealing aspect of this site is that it breaks things down in a way that newbies will understand. Everything from the explanation of wagering requirements to the grouping of games is designed to make recreational players feel comfortable.

Naturally, the site isn’t perfect and a few issues with the bonus system do make things a little less lucrative than you might expect. However, the site is still young and it has plenty of time to improve. Overall, if you’re a casual player, Rizk Casino has a lot going for it. In our opinion, high volume players might not find everything is to their liking, but it’s certainly not a site you should overlook if you’re considering a change of scenery.

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We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

 

Joe Townsend
Joe likes to work hard and play hard. He's the first one in the office in the morning, and the first one in the pub in the evening. Joe likes to get down to the Casino when he can, but recently discovered Live Casino where he has all the convenience of playing online with the experience of being right there at the tables.
COMMENTS
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  • Robert Newman

    Rizk is shockingly bad i have an account with over 20 online betting sites and rizk has by far the lowest percentage payout on online slots compared to the others despite playing the exact same games

    Reply
    • Joe

      Hi Robert,

      We’re sorry to hear your luck has deserted you at Rizk, it’s one of our favourite casinos. The Return-to-Player (payout percentage) for a particular game does not vary, no matter which casino site you’re playing at. Having said that, it’s a theoretical number, and your results may not match the stated payout percentage, even over months of play. When it comes to slots, luck is the name of the game.

      Joe

      Reply
  • James Marshall

    Brilliant free bonus. games are brillant will be playing more.

    Reply

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