Spin and Win Review

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Overview

Overview

Launching back in 2011, Spin and Win Casino is a brand that is certainly going to great lengths to improve its public profile right now. Sticking its head above the water through a number of TV ad campaigns, it’s clear that Spin and Win Casino is now trying to rub shoulders with the industries biggest and brightest. What many may not be aware of is the fact that Spin and Win Casino is actually the sister site of Magical Vegas Casino, Kitty Bingo, and Lucky Pants Bingo, with it having UKGC and Alderney Gambling Control Commission licensing to match. Forgoing a lot of the usual online casino clichés and general fluff, Spin and Win Casino is attempting to serve up simple to grasp and easy to master gambling fun.

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Pros & Cons

Well contracted UI Lacking in standard promotions
Easy to grasp welcome bonus Game selection falls short in size
Fantastic mobile casino platform No iOS or Android app
Locked and loaded VIP scheme Not always Neteller friendly
5-star customer service Withdrawal times can be slow
Welcome bonus

Welcome Bonus and Special Offers

Top 5 First Deposit Bonus – 100% up to £500 + 100 Spins!

While other online casinos throw something complicated the way of players when it comes to welcome bonuses, Spin and Win Casino keeps it simple. 100 ‘free’ spins – with a 100% matched deposit bonus (up to £500) – is the deal put forward, and if we’re being honest, it’s great to see an online casino take things back to basics. Yes, there are bigger welcome bonus offers out there – in fact, many will trounce this deal in terms of size – but for our money, simplicity can often win out over size.

What affirms the quality of this deal is the terms and conditions attached to it, as once again Spin and Win Casino certainly don’t mess around. In order to claim this particular deal you need to make the minimum deposit of £20, with the bonus figure worth up to £500, split across the first three deposits made. The ‘free’ spins part of the welcome bonus kicks in when the second deposit is made, with such issued in rounds of 20 for the 5 days that follow. Looking at how you can use the ‘free’ spins, you are linked to NetEnt titles, with progressive jackpot games excluded.

Time limits wise, you have 7 days to use any ‘free’ spins issued, with a 14 time limit in place in which you need to clear the wagering requirement, which stands at a pretty fair 25x – raising to 30x for winnings. The only term we found to be a little out of the norm was the fact that those making Neteller deposits don’t qualify. Outside of this, Spin and Win Casino’s welcome bonus is a cut and dry affair that doesn’t disappoint.

Promotions

Promotions

The selection of promotions at hand at Spin and Win Casino isn’t exactly extensive, but much like with the welcome bonus, you certainly shouldn’t be in a hurry to judge. This is because the promotions the site does roll out have a real zip to them that certainly could give your account balance a welcome boost. Looking at what was offered when conducting this review, it appears that the promotions are split between being cash-based and ‘free’ spins-based. For example, Halloween Roulette allows you grab up to 50 ‘free’ spins daily when you wager £20 or more. The brand also runs a weekly cashback scheme that can certainly soften the blow of any losses that you incur.

Spin and Win Casino isn’t averse to going down the straight giveaway route either, something that the Lucky Lake promotion makes clear. You can get involved in this promotion by depositing £20 and who knows, if luck falls in your favour you could walk away with £1,000 bonus cash or 1,000 ‘free’ spins. For players that fall into the “standard” bracket, Spin and Win Casino has a promotion selection that is small but powerful.

What if you aren’t a “standard” player? What if you want a “furthered” gambling experience? Well, you’re in luck, as Spin and Win Casino is all about the VIP experience. Stand by this site and you’ll find yourself showered in gifts given time, with this including the speed-boost withdrawals of 24-hours. In terms of size and quality, Spin and Win Casino doesn’t let anyone down with its VIP offering.

Software and games

Software and Games

Immediately appealing to us was the design and appearance of Spin and Win Casino, as the whole page has a lightweight feel to it that really does make it a breeze browsing through games. Many online casinos seem to be weighed down by heavy graphics and poor performance, but Spin and Win Casino sidesteps these issues. We must also praise the colour tone and general theme, as it really does tie into the all around bubbly atmosphere of Spin and Win Casino.

Moving onto the actual games, many big name developers chip into the Spin and Win Casino experience, including the likes of NetEnt, Microgaming, Play’n GO, Eyecon, Wagerworks, Bally Technologies, and Daub Gaming. As you can gather from the name, Spin and Win Casino places a heavy emphasis on slots, but not quite to the extent that we actually expected. There are over 200 games here – 222 at last count – which means that while the selection is large, it certainly doesn’t match up with the biggest brands around. However, some top games make the cut that will certainly help players look past this. Guns n Roses, Spinata Grande, Bloodsuckers, and Rainbow Riches, all appear, with a host (20 to be specific) of progressive jackpot games also in the mix.

Table games are the cornerstone of the online casino experience, so it makes sense that Spin and Win Casino offers them. Sadly, the collection is slightly underwhelming here, as you have just 31 games to work with, covering all the usual genres (including blackjack, roulette, casino hold’em). Again, with 31 games in total, it’s not a huge selection, but when meshed with 11 live casino games, 37 arcade games, and 15 video poker variants, it all adds to something fairly worthwhile.

Overall, the game selection here is solid, so with the odd tournament added here and there, through Windows, Mac, Linux, or Chromebook you can easily get a well rounded online casino fix at Spin and Win Casino.

Mobile casino app

Mobile Casino

Spin and Win Casino proudly advertises itself as a mobile casino, so you can rightly expect this site to be a go to option on the move. There is no iOS or Android app in sight, but that doesn’t take anything away from the mobile experience it delivers. The mobile site runs through web-browser and functions fantastically, with most of the games from the main site making the jump. As you scroll down the main page you’ll find a wealth of player favourites – including all of the games above – making the site a real treat for those that love to gamble when on the go. If you have a mobile web browser, you can freely experience the best that Spin and Win Casino has to offer.

Deposit and withdrawal

Deposit and Withdrawal

The cashier side of Spin and Win Casino is pretty easy for anyone to navigate. You are free to use Visa, MasterCard, PayPal, Paysafecard, uKash, and Neteller to move money around, with there being a £10 minimum deposit for debit and credit cards, and £20 for all other methods. On average withdrawals take around 3 days, but they can take up to 7, so it’s best that you’re aware of that.

Security and trustworthiness

Security & Trustworthiness

Spin and Win Casino is a DAUB Alderney product and as we mentioned it carries licensing from the Alderney Gambling Control Commission and the UKGC. On top of that, it also has eCorga certification, which ensures the whole experience is above board. Moving onto the security, you have various SSL encryption protocols in place that rubber-stamps just how well members here are protected. Finally, it’s well worth noting that many other leading online casino review sites – including Casinomeister, ThePogg, and AskGamblers – have reported positively on Spin and Win Casino.

Customer support

Customer Support

Should trouble strike when gambling at Spin and Win Casino, fear not as we found that there are various customer support options in place. Covering phone, live chat, and email, what’s great – and arguably quite unique – is that it breaks down the customer support options into categories based upon member level and issue suffered. For example, players with promotions related issues should contact promotions@spinandwin.com, while VIPs can use vip@spinandwin.com to resolve any problems. Running 24 hours a day, 7 days a week, the customer support at Spin and Win Casino is second to none and something that other online casinos should learn from.

UK telephone Web Form Live Chat FAQ
0808 238 6061
0203 100 5140
Email Facebook Twitter 24/7
promotions@spinandwin.com
vip@spinandwin.com
Conclusion

Conclusion

Spin and Win Casino may not have the marketing presence of other sites, but it’s no less excellent in how it performs. This site goes to amazing lengths to give punters the total gambling experience, something that many have actually been longing to try. Top games and bonuses are matched by A-grade customer service, to the point where every aspect of the platform proves to be top notch. If you want our advice you’ll certainly try Spin and Win Casino on for size, as this is one platform that more than lives up to the hype.

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We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

Brett Lewis
Brett always enjoyed having a little gamble and has accounts at most of the best online casinos. He especially likes the 1 wallet casinos as these allow him to bet on his favourite hockey team whilst playing a few hands of Blackjack. Brett likes to relax with a glass of wine in one hand and his iPad in the other.
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Spin and Win Review

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