Overview
ho doesn’t like to be a casino winner? That’s the inspiration behind Winner Casino, the flagship casino offering from the highly respected Winner Group. Since the group was formed by parent company Zirconium Gaming Ltd. back in 2009, it has gone on to develop a reputation for a quality experience – both in sports betting, and more recently through its casino platform.
Winner say they are in the business of creating casino winners, and with a long track record in the UK market, few could dispute that fact. But how does their casino platform review against other similar casinos, and is it worth signing up for an account here?
Claim BonusPros & Cons
- Reputable brand, since 2009
- Powered by Playtech
- Good selection of slots, including progressives
- Intuitive for iOS and Android
- No live chat support
- High wagering requirements
- Slow payment processing
Welcome Bonus and Special Offers
The 200% Welcome Bonus is just the beginning – make your first of deposit £10 and get playing with £30!
Winner offers a bumper bonus package to new players, with a 200% deposit match worth up to £300 on the table. The bonus applies to new players only, and you must be a UK resident to claim this offer. The minimum deposit to qualify is £35, and the deposit match applies to the first deposit only. As is always the case, more terms and conditions apply, both around how the bonus can be used and the requirements for a withdrawal from it.
Deposits through Neteller and Skrill are excluded from the bonus offer, so you should factor this in when deciding how to fund your account. The wagering requirements stand at 35x deposit plus bonus, with the maximum bonus available being £300. This is high by industry standards, and most players will find it challenging to meet this wagering requirement profitably.
The bonus offer is valid for a period of 30 days, and you have 72 hours to claim the bonus after creating your account. Again, this is reasonably limiting, and you’ll need to be swift if you want to meet the wagering requirement within the timeframe.
The bonus amount is generous enough, and if you’re looking for somewhere that pays you extra for a larger first deposit, Winner scores highly. But with other terms and conditions around the bonus more restrictive, this feels like an overly tight offer compared to other welcome bonuses.
Promotions
Winner runs regular promotions for existing players, all of which can be seen at a glance by clicking on the purple ‘Promotions’ button top right. There isn’t exactly a huge selection, but you will find the likes of a second deposit bonus, plus prize draws, competitions and other giveaways. These change throughout the year, so it’s always worth keeping an eye on the tab to see what’s available.
Software and Games
The Winner casino platform is one of its strongest suits, providing players with an attractive interface for creating an account, playing industry-leading games and cashing out their winnings. Whether you play on mobile or desktop, the layout is intuitive and easy to navigate, even if you’re not already familiar with online casinos or apps.
Winner benefits from a wide selection of games, provided by Playtech – one of the largest developers of slots games in the world. Often the software provider of choice for larger casino operators, ‘powered by Playtech’ is a badge of honour Winner Casino wears with pride.
Look out for slot favourites including Age of the Gods, Rome & Glory, Gladiator Jackpot and White King, just a few titles among hundreds to find their way into the Winner Casino collection. While the selection is perhaps not the biggest, there are more than enough enticing slots here to keep you coming back for another spin.
The games load quickly on any device, and combine the latest slots technology with impressive graphics to create an all-round enjoyable slots experience. The progressive jackpots offer huge prizes on an ongoing basis, and even amongst the regular slots, there’s some good action to be had. Variety certainly isn’t a problem here – if slots is your game of choice, you won’t get easily bored at this casino.
It’s not just slots – there are some incredible table games here too, with everything you’d expect to find in the way of blackjack and roulette, complemented by some less common table games. The live casino is another strong addition, giving you the chance to play in real-time with a real-human dealer – there are five different live casino games available.
Mobile Casino
Winner Casino is well equipped for mobile-first players, with apps available for both iOS and Android players. The apps feel familiar from first launch, thanks to the Winner branding and layout, which reflects the online casino on both platforms. Players can install the apps for free in about 30 seconds, giving virtually instant access to a wide selection of table games, slots and other casino favourites. The games load quickly and feel stable throughout, with the apps a good alternative to playing on your desktop.
Winner Casino also benefits from a mobile site, automatically rendered pixel-perfect on any mobile device thanks to its responsive design. This is a good substitute for apps for those that don’t have an iOS or Android device, and ensures there will be no compatibility issues for those playing on mobile. Winner does mobile well, and this is reflected through the quality of both its mobile site and its apps.
Deposit and Withdrawal
There are over 40 different payment methods supported by Winner Casino, including Visa and Mastercard credit and debit cards, as well as a range of e-wallets. There’s also support for PayPal, which many players will find a convenient addition.
Withdrawal times are longer than average, with 0-96 hours processing time from withdrawal request to execution. From there, it can take an additional 24-48 hours for ewallet withdrawals, or 2-5 days in the case of debit card withdrawals. Bank transfers take up to 7 days after processing, so are best reserved for larger withdrawals.
Withdrawals are subject to a monthly maximum of £9,000, while the minimum deposit limit starts at just £5.
Security & Trustworthiness
Winner Casino has been around since 2009, a lifetime in the online casino space. It’s part of Zirconium Gaming Limited, which also operates a number of other casino brands, including WinnerClub, 7Regal, Bets Casino and RummyRoyal. This is a good starting point from a trust point of view – even if you’ve never heard of Winner Group brands before, knowing this is a sizeable corporate operator with a number of different brands gives confidence that this is not some fly-by-night scam.
In reality, Winner has a strong reputation, across both the sports betting and casino verticals. Winner is dual-licensed and regulated, under the watchful eye of the UK Gambling Commission and the Malta Gaming Authority.
These highly respected regulators are entirely independent of the industry, and are set up to keep operators accountable – on pain of fines and other legal enforcement action. With Winner Casino answerable to two separate, independent regulators, that’s an even higher compliance burden they’re obligated to meet – meaning fair, honest gaming for you.
Whether you’re playing on mobile or on desktop, the platform is highly secure. Cutting-edge encryption technologies mean it would take nothing short of a supercomputer and decades of trial and error to break-through. This is rock solid, and as secure as the most secure online platforms for payments and commerce – another vote of confidence in Winner, and peace of mind that you’ll be entirely safe and secure when playing there.
Reputation is difficult to uphold in the casino industry, and as soon as one player loses money, even the most respected operators are on the hook for some bad reviews. There are some bad reviews out there about Winner, to be expected for an operator that’s been around this long. These mostly tend to be around players who had their account closed for violating the terms and conditions, or for those who failed to understand bonus terms correctly.
Nothing in those complaints would indicate foul play on the part of Winner, but it’s useful to note these complaints nonetheless so you can avoid breaking the rules with your own account.
It’s fair to say Winner is above average in terms of trustworthiness and second to none when it comes to security – a recipe for a safe, enjoyable casino experience.
Customer Support
Winner claims to offer 24/7 support by email and phone. However, on further inspection, support is actually only provided from 6.00am to midnight – still comprehensive enough for most players, but not quite ‘24/7’. There is no live chat option, which is a little disappointing, but support agents are responsive on email and phone where required.
You should have no problems resolving outstanding issues with their knowledgeable support staff, and if you’re happy enough with email support, this won’t be an issue for you.
Conclusion
Winner Casino starts off strongly, with a verifiable reputation and strong track record dating back to 2009. When you’re looking for a trustworthy place to play, the likes of Winner instantly put your mind at ease. And on the inside, their casino is pretty impressive, too.
The Playtech software and games ensure an enjoyable gaming experience, whether you’re on a lucky streak or not, while the large slots jackpots and selection of table games means there’s something for every type of casino player.
That’s not to say Winner is perfect, and there are a few areas for improvement. Live chat support is an easy fix, and they could tweak their bonus terms and conditions a little to improve the offer to new players. Similarly, speeding up the withdrawal process somewhat would help player retention long term.
On balance, though, this is still a casino we can recommend to new players. As a result, Winner Casino earns a respectable 4 out of 5.
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