Hippodrome Review

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Overview

The Hippodrome is one of the largest land-based casino in the UK, and one of the most famous gambling institutions in London, attracting over 7 million visitors through its doors in just a few years. While the Hippodrome name dates back over a century in the UK, the modern day casino brand has made it their own, now an instantly recognisable name in gambling and entertainment.

With several glamorous land-based casinos now dotted throughout the country, it was only a matter of time before they invested heavily in an equally impressive online experience. The Hippodrome online casino delivers on this promise, and has grown a reputation for being fair, trustworthy and generous in the years since its launch in 2013. With over 450 games, fantastic bonuses, and a strong customer support ethic, there are plenty of reasons to check out the Hippodrome online for yourself.

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Pros

  • Established reputation from land-based casinos
  • Huge selection of games, including slots and table classics
  • Powered by Microgaming
  • Instant play available for quicker access
  • Licensed by Gambling Commission, audited as fair

Cons

  • Exclusively Microgaming games
  • Some delays with withdrawal processing
  • Limited game selection on mobile

Welcome Bonus and Special Offers

100% Bonus up to £250 – Welcome Package worth up to £1,000!

The first thing that hits you when you land on the Hippodrome website is their enticing sign up bonus, which stands at a deposit match of up to £1000. On the face of things, this is a nice bonus to get your play underway. But there are a few factors you should bear in mind when trying to take advantage of it.

Firstly, you get 100% on your first deposit up to £250, when you deposit more than the £20 minimum. Beyond that, the second and third deposits allow you to get up to 250 then £300 on the same basis, so it’s essentially a £1000 bonus over your first three deposits. To trigger that level of bonus, you therefore need to deposit £250, £250 and then £500 into your account, although anything over the minimum will attract a pro-rata equivalent bonus amount.

On the downside, these bonuses don’t come cheap, as far as the wagering requirements are concerned. A 50x multiple is required on these bonuses before you can cash out, which is pretty steep by industry standards. Nevertheless, this is a good bonus amount, and can be a great way to kickstart your bankroll at this iconic online casino.

Promotions

The Hippodrome offers regular promotions and incentives for ongoing play, and these are conveniently located on the right hand sidebar of their website, so you can see at a glance what’s available at any one time. These can include competitions to win luxury holidays, bonus cashback offers on certain days, loyalty point enhancers and other rewards, all created to give regular players the thanks they deserve.

There are also loyalty points and a VIP programme available, which rack up in your favour with more playing time. This can lead to other bonuses and incentives as you move through VIP status levels, right up to the red carpet treatment offered to their very best players.

Software and Games

If there’s one thing the Hippodrome online casino isn’t short of, it’s games. This casino boasts over 450 titles, powered by Microgaming – one of the world’s leading developers of casino games. Their slots catalogue is huge, with all manner of titles, including progressive jackpot slots, on the books. Look out for the likes of Mega Moolah Isis (with its huge progressive jackpots), Avalon, cult-classic Thunderstruck II and The Dark Knight, amongst others.

Beyond slots, there are more table games than you would expect to find from a casino of this size, ranging from handfuls of variations of common classics like roulette and blackjack, through to more obscure games like Pai Gow Poker, Red Dog, Sic Bo and others.

The Hippodrome offers real play and demo play games in-browser, so there’s no need to download or install any software to get started. The website is laid out in a convenient, easy to digest fashion, and you’ll never find yourself searching for too long for anything you need.

Mobile Casino

The mobile experience at the Hippodrome is seamless, just as you’d expect from a casino with such a reputation for luxury. The elegant, black graphics coupled with slick animations make it into the mobile experience with ease, and while there’s no need to download or install an app to play on any device, the mobile offer is fully tailored in-browser to give you the best possible gambling experience.

For those who enjoy the immersive experience offered by mobile apps, you’ll find an iOS app to fit your needs. Unfortunately there’s no app for Android users, but because you can play so effortlessly in browser, that’s not too much of a disadvantage. The app itself is visually stunning, and combines the best of the games you’ll find on the website version, via Microgaming’s Quickfire platform.

Deposit and Withdrawal

There are a wide range of payment methods supported for deposits and withdrawals, and most UK players will have no difficulty finding something suitable. There’s the usual range of credit and debit cards supported, as you’d expect from a casino of this stature. But there’s also the added convenience of PayPal for depositing and withdrawing your funds, ideal for most players who probably already have a PayPal account anyway.

Neteller, Skrill and Entropay are also supported, alongside a host of other payment methods. Anecdotally, there is evidence across forums to suggest that payment verification can sometimes prove a stumbling block or add to delays, so make sure all your contact information is up to date on whichever e-wallet you choose to use, so you can avoid any excessively lengthy processing times on your withdrawal transactions.

Security & Trustworthiness

Often the most difficult point of assessment when reviewing any online casino, the Hippodrome makes itself an easy casino to recommend, thanks to their belt and braces approach to security and trustworthiness. This casino is bullet-proof. Part of the Betway group of casinos, it’s got a lot of financial muscle behind it for starters, so you can be certain they can afford to pay your winnings – even if you’re the highest of high rollers. They are licensed in the UK by the Gambling Commission, and independently audited as fair and trustworthy. On top of that, the Hippodrome holds an eCOGRA certificate, in addition to being licensed by the Malta Gaming Authority for additional trustworthiness.

While the Hippodrome serves the vast majority of their players impeccably, there are the usual stream of complaints from those left unsatisfied by their experience. These generally tend to revolve around payment delays or poor customer support experiences, but they are not representative of the general picture. While a select number of players may have experienced issues with this casino over time, there’s no denying that the vast majority of players who play here have an enjoyable gambling experience, with many even choosing to call this online casino ‘home’.

Customer Support

Support is solid, with 24/7 live chat agents standing by to handle your queries as and when they arise. If you don’t want to rely on live chat, there’s also a phone number for direct support, an email line where you can leave a message for more complicated enquiries, and even VIP-level support for regular, loyal customers. The support function is fast, efficient and friendly, and they’re generally well-versed on whatever you need get the ball rolling on your support query.

Conclusion

The Hippodrome is one of the most iconic brands in the world of gambling. Their flagship casino in London is one of the city’s most popular nightlife attractions, and this is reflected through an online casino that has a lot to offer its players. The games are the highlight, and you can enjoy a full selection of Microgaming titles on both the online and equally-impressive mobile casino platforms. The welcome bonuses are pretty generous in terms of amount, even if the wagering requirements are a little on the high side, and for returning players, the range of ongoing promotions help keep things fresh.

There is some evidence of players having difficulty with withdrawal processing, specifically in verifying their identities, which can lead to 48 hours plus withdrawals – relatively standard, but certainly one area where the Hippodrome could look to improve in future. But if this is a downside, it’s offset by so many plus points that you’ll barely notice.

All in all, this is a good casino for both new players and more experienced online gamblers alike. Whether you’re a regular visitor to their land-based casinos, or you just want to take one of the world’s most prestigious casino brands for a spin online, you’ll find everything you’re looking for at the Hippodrome.

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We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

 

Peter Grey
Peter studied Journalism in University. He makes a living writing about Online Casinos. His favourite casino game is roulette but he still plays online poker in his spare time. It's no surprise his favourite quote is "If you can't spot the sucker in your first half hour at the table, then you ARE the sucker".
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  • Callum Smith

    The formatting of your post is great. Easy to read, digest and share.

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