Sky Vegas is the online casino division of Sky Betting and Gaming – a company that lays claim to customer numbers of approximately 4 million worldwide.
Sky Vegas is one of the company’s most popular products; it boasts over 180 high-quality games and is at the forefront of game planning and development.
Sky Vegas is licensed and regulated by the Alderney Gambling Control Commission (AGCC). It takes customer experience and wellbeing very seriously, and like the rest of Sky Bet’s products, it works with a number of responsible gambling charities.
Software and Graphics
The layout of the Sky Vegas site is clear and easy to navigate; games are divided into categories and these are listed on the left hand side of the Vegas home page. We particularly liked the ‘All the Best Games’ tab, as this allows customers to access a multitude of great games in seconds.
Unlike many of its competitors, customers are able to play games in-browser rather than requiring a software download.
Sky Vegas is available on a variety of platforms, including the internet, TV (Sky), and mobile phone. There are around 20 mobile games that are compatible with most devices.
Bonus and Promotions
200% WELCOME BONUS – Up to £1,000 Welcome Package
It’s a great offer to get you started, and once you’re a member you’ll still be in line to benefit from Sky Vegas’s range of special and ongoing promotions, including monthly raffles, random cashdrops and stakeback schemes.
Sky Vegas certainly scores highly when it comes to the variety and quality of their game selection. Whether you’re a live casino player or a slot gamer, there is something to suit everyone’s taste – no matter how obscure!
Their vast gaming selection includes a host of favourites, such as the latest Williams Interactive titles, Rainbow Riches, Batman, Deal or No Deal and Who Wants to be a Millionaire (just to name a few).
The Live Casino feature is one of Sky Vegas’s gems. Customers can join a community of players and play a whole host of games, including Blackjack, Roulette and Baccarat. We especially liked the realistic nature of Vegas’s Live Casino. Players are given the chance to chat to the dealers whilst gaming, this interaction successfully mimicking reality.
Deposit and Withdrawal
The clear layout of the personal accounts page means withdrawing and depositing funds from or into your Sky Vegas account is clear and pain-free. You can deposit using around 12 different payment methods, including all major debit and credit cards, e-wallets, and bank transfers.
Customers can deposit anything from £5 – £50,000, and players are able to process funds back into the same account they deposited with.
The payment process has been made as secure as possible; a 3D Secure Card Authorisation system has been put in place to protect all transactions. They also have a live chat facility on the accounts page, meaning help is always available.
Sky Vegas has a professional and friendly Customer Care Team who are willing to answer any of your questions 24/7. There is also a clear ‘Help and Support’ tab (as well as a Vegas-specific FAQ section) on the homepage, and the generic Sky Bet ‘Help and Support’ site also gives clear answers to Vegas-related problems.
There are numerous ways to contact the team, including: live chat, email, phone and fax. Although the Customer Care Team are available from 9am until midnight, chat and email support is available 24 hours a day, 7 days a week.
Similarly to Sky Bet, they also have a service for Priority customers, meaning Vegas Priority enquiries are dealt with promptly.
For Admin Queries: please call 08000 725 181
Republic of Ireland: 1800 928 949
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