Overview
bgo stands alongside the giants of the gaming industry, as a casino and gambling brand that has strong name recognition. This is thanks in large part to their high profile marketing campaigns, featuring ‘The Boss’, the casino-owner character played by Verne Troyer. Founded back in 2012, bgo is operated by a UK based company, BGO Entertainment Ltd., which burst onto the scene with xbingo.com in the same year.
bgo Vegas has a reputation for providing a high quality gaming experience, in a trustworthy, transparent environment. With an average payout percentage topping 96.18%, there’s good money to be won. But how does bgo fair in an assessment against competing brands?
Claim BonusPros & Cons
- Famous casino brand, established 2012
- Broad selection of games
- Powered by leading software developer Playtech
- Regular promotions and bonuses
- Customer support available all day from 8.30am-midnight
- Instant-play only, no downloadable casino
- Tight bonus terms for wagering and bonus expiry
- No eCogra certification
Welcome Bonus and Special Offers
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bgo Vegas offers a decent welcome bonus for new players, in terms of the raw size of the deal on the table. When you sign up for an account, you can claim up to 200% of your deposit as a matched bonus, up to the value of £200. So that means if you deposit £100, you can claim a bonus of £200 in credit – effectively giving you 3x the bankroll to get things underway.
Before you can withdraw from the bonus, you need to wager a 50x multiple of the bonus. This isn’t the most lenient, but it’s still a manageable hurdle to overcome if you build some momentum behind your bankroll.
There are also 20 free spins on popular slot Starburst up for grabs as part of the welcome bonus, although there are terms in place to restrict how you can use this bonus. The most important term specific to the free spins promo is that your maximum winnings are capped at £100 – otherwise, the free spins bonus terms are the same as those affecting the main deposit bonus.
For players anticipating a deposit of more than £200, a further VIP Welcome Bonus is available. This is a 100% match deposit bonus up to £500 for qualifying deposits, followed by a further 50% match to £500 on the second deposit, for a total bonus worth £1,000. The same standard terms apply regarding the wagering of 50x, and contributions vary between games, as is standard across the industry.
Between these three bonuses, bgo has put together a bonus and welcome package that is generous, attainable and flexible enough to provide a good start to your gambling account. It’s worth noting that the 3 day expiry period on bonuses does feel a little tight and restrictive, but it’s definitely workable for players who are determined to put their bonus to good use.
Promotions
bgo Vegas is known for having a good selection of bonuses and other promotions, and you can find them all detailed under the ‘Promotions’ tab on the main nav menu of their website. Alongside the suite of welcome bonuses we’ve already discussed, there are usually a handful of additional promotions, like free spins, tournaments, instant-win challenges, and more. As promotions are updated regularly, you should check out what’s available when signing up, for more information on what bonuses are available, and their respective terms and restrictions.
There’s also a loyalty scheme, set up to reward ongoing play. Points can be spent in the bgo Loyalty Store, in exchange for prizes, bonuses, or just cash if you prefer. Points are earned at varying levels for each of your wagers, ranging from 0.1 point to 1 point for bets of £10, from roulette and slots respectively. The loyalty programme is generous enough, and another good incentive to stick around once you’ve setup your account.
Software and Games
bgo has partnered up with Playtech, one of the world’s leading casino software developers, to power the majority of their games. This means players have access to a wide selection of some of the best slots, table games and live gaming action available, all under the one digital casino roof. There are also contributions from a number of other games developers like NetEnt, Bally, IGT and WMS, which all adds up to create a vast selection of gaming titles across all of the classic casino game types.
The games are laid out in a grid, and broken up into categories depending on the type of game. This makes it easier than you might think to navigate through a games collection that includes 497 slots, 89 jackpot slots, 10 live games and a slew of table game favourites. All of the games are available to play instantly in-browser too, which means you won’t be faffing around downloading software before you can get the action underway.
For a casino of this prominence, the selection of games, and the fact that they come from multiple different software providers, means you’ll find everything you’re looking for. It’s almost a challenge to get bored of the selection on offer, and this stands out as one of bgo’s clear strengths against competing casinos.
Mobile Casino
If you prefer gaming on mobile, you’ve got a multitude of options for playing at bgo Vegas. Firstly, there’s the website, which some players will find to be the easiest way to play on any smartphone or tablet device. If you head over to bgo.com on your device, you’ll find a native browsing experience, designed and optimised for mobile devices. That means you won’t miss out on the styling, the layout or access to key account features when you play on mobile – it’s a virtually identical platform, just playable on your smart device, rather than on desktop.
There is also an app available for iOS users. The app is free to download and install in a matter of seconds, and it provides you with access to a wide selection of mobile-optimised games from your device. The app can be found in the iTunes App Store, or you can head over to the bgo website for a direct link.
It would be nice for bgo to develop a specific app for Android users, but in the absence of that, there’s still plenty of mileage to be had from playing instantly on your device’s browser, even if it’s not quite the immersive experience you’d expect from a dedicated casino app.
Deposit and Withdrawal
bgo Vegas haven’t skimped on the deposit and withdrawal methods available, and there’s something for everyone to make payments as convenient as possible. PayPal is particularly handy, although there is also support for other e-wallet services like Neteller and Skrill. Beyond that, it’s possible to work by credit and debit cards, or alternatively by direct bank transfer if that’s your preference.
The pending period for withdrawals is speedy, and you can expect things to start moving after 12-48 hours. Beyond that, e-wallet withdrawals will be with you within 24 hours, while credit and debit card payouts can take 2-5 days to reflect on your account.
Security & Trustworthiness
One of the most attractive elements about playing at a ‘big name’ casino like bgo is that you don’t have to worry about the security of the platform, or the trustworthiness of bgo as an operator. Both of these factors are leant credibility by the fact that there are so many other players, and that the casino has been spinning away for years, with plenty of success stories to their name. But even when you scratch a little deeper, it becomes apparent that bgo is a trustworthy, legitimate operator working within the relevant laws and regulations to provide a secure, safe gaming experience.
bgo is dual licensed, both in the UK under the Gambling Commission, and in Alderney under the Alderney Gambling Control Commission, for players outside of the UK. This combines two of the more respected regulators in the world, and means effectively that bgo is subject to oversight from two different, independent gambling authorities. If anything ensures you’re getting a fair deal, it’s casinos that are answerable to multiple different higher powers, and this is great for giving new customers peace of mind.
There is no eCogra certification, which is usually another hallmark of legitimacy, but you can see why bgo chose to eschew accreditation. With a brand this size, and the degree of regulation in force, they’ve decided it’s not necessary to shore up their already robust credentials.
Payment data is fully encrypted, so there are no risks of data theft or fraud when you choose to play here. Aside from third party payment processors being independently secured by banks or the payment issuers themselves, the website implements industry-leading SSL encryption and security technology to maintain the integrity of your personal information. Put simply, there’s no risk of hacking or having your information compromised – bgo is as secure as they come.
As with most casinos of this size, there are some previous players who have had bad experiences, but not as many as you’d expect out of a large pool of players. It’s always the players who have problems who become most vocal about sharing them online, and while it’s useful to consider other players’ problems, you should always remember the good experiences that don’t get the 5-star reviews they merit.
bgo performs well here, with only a few complaints visible online, most of which revolve around players failing to get to grips with the bonus terms, or the legal verification requirements in place for virtually all casino players. In all, they do nothing to detract from a solid reputation, built up over a number of years, which gives bgo deserved recognition as one of the industry’s frontrunners.
Customer Support
Customer support is just a click away, thanks to the live chat function. This is the quickest way to reach out for help when you need it, and agents are available around the clock to handle any queries. You can also email the support team at support@bgo.com, although you can expect to wait up to 48 hours for a response.
Conclusion
Bgo has a lot going for it, and whether you’re a casino newbie or a hardened veteran, you’ll find something you’ll love about playing here. The selection of games is more than big enough, and the fact that there is support for multiple software providers means the chances are high you’ll find plenty of games that are right up your street. The bonuses and promotions are generous, albeit with slightly higher wagering requirements than you can find elsewhere, but together, the combination of deposit credit, free spins and other promotions feels enough. The website layout is attractive and intuitive, and the experience is seamless whether you’re playing on mobile or on desktop.
Try it out for yourself and see if you can ‘Beat the Boss’ – plenty of other players have, amongst the millions that consider bgo their go-to casino for online and mobile gambling.
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