Play Club Review

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Overview

Overview

Over the years we have seen plenty of online casinos come and go, with the common trend of many of them being the overuse of garish colours and often-cliché imagery. Stepping away from all of the obvious, Play Club Casino presents a UI that has a fresh and somewhat classy look to it. This appearance immediately separates it from many of its competitors, with the site being backed by a Malta Gaming Authority (MGA) license to help solidify it as a contender for player attention. Play Club Casino is probably not the loudest online casino around – we don’t think that was ever going to be the platform’s intention – but that is no reason not to cast your eye over this somewhat lightweight online casino brand.

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Pros & Cons

Lightweight and functional UI Non-existent promotions
Extensive software developer backing Lack of UKGC licensing
Easy to understand welcome bonus Higher than average welcome bonus wagering requirement
Top of the line VIP program Slow withdrawal times
Conclusive mobile casino site Live chat hours are limited
Welcome bonus

Welcome Bonus and Special Offers

When it comes to the welcome bonus at Play Club Casino, you can’t really expect too many fireworks. This deal is all about substance over style, which actually makes for a refreshing change of pace in our eyes. After you’ve gone through the sign-up motions, what’s in store for new players is an up to £200 matched deposit welcome bonus with up to 100 ‘free’ spins also thrown in. Again, this three-figure, two-part welcome bonus isn’t exactly flashy, but when you look at the terms and conditions attached, it does appear to be able to get the job done.

Here is how the welcome at Play Club Casino breaks down. Any deposit you make up to £200 (over a £20 minimum) will be matched by 100%, effectively doubling your money from the very moment you join. With your first deposit you’ll also be issued with 20 ‘free’ spins. The following 80 ‘free’ spins are issued upon the next two deposits, as long as they are made on the two days following your initial deposit. Effectively, with this type of welcome bonus you have three days to grab everything that’s at hand. Furthering the conditions linked to the ‘free’ spins, you only have 24 hours to use each round, so you best be ready to throw yourself right into the reel spinning action.

Wrapping up the T&Cs, all bonuses within this sign-up incentive carry a 40x wagering requirement. This is a touch higher wagering requirement than we’ve seen within a few other similarly sized welcome bonuses, so players should certainly be aware of this. That being said, overall this welcome bonus is succinct, to the point, and certainly easy to get on board with.

Promotions

Promotions

Looking at the promotions page at Play Club Casino doesn’t not make for pretty reading at all, as there are zero (and we really do mean zero) standard promotions to speak of. They may have some promotions up their sleeve to roll out in the future – we honestly hope that they do – but during the time in which we reviewed this casino, standard promotions were non-existent.

What could work to save Play Club Casino is its VIP scheme, which is one of the most expansive loyalty programs that we’ve seen in some time. Spread across a staggering seven levels, at every stage players have some pretty spectacular extras to get stuck into. Dealing in faster cashouts, ‘free’ spins, personal account managers, prestige games, bonus cash, and plenty else run rife throughout the VIP scheme. If you plan on investing a large amount of time into a single online casino platform, you may want to make it Play Club Casino, as they have a lot to offer consistent players.

Software and games

Software and Games

Play Club Casino isn’t ever going to compete with the superstar names in the world of online casino play when it comes to game choice. The numbers alone show that the selection here is pretty lightweight, even by a new casino’s standards, because more than just 211 slots are needed to quench the hunger of punters. While the selection here isn’t overflowing by any means, it does have quality, as it’s propped up by leading online casino software developers like Amaya, NetEnt, and NextGen Gaming. Evergreen classics like Starburst and Gonzo’s Quest are meshed with the likes of Bloodsuckers II and Ted to present a really well balanced offering.

From the slots to the tables, there is a single page selection of table games and video pokers titles, so it’s once again a case of quality over quantity. You basically have a choice of roulette and blackjack variants to choose from here, with choice in variants not exactly in abundance. We counted just 7 table games in total, with a couple of video poker variants in Joker Poker and Jacks or Better working to compliment this. In what is a nice addition, Play Club Casino is able to offer its members 7 live casino games. Bringing an immersive experience to the table, there really isn’t anything quite like the live casino experience, so look to give it a try. Giving the game selection an overall rating, Play Club Casino is able to score a solid ‘B’ in our humble opinion.

The software, UI, and design of Play Club Casino is actually something that we have a huge amount of time for. This is because it’s laid out so that most games on site will only ever be a few clicks away, with it functioning smoothly via web browser on all Windows, Mac, Linux, and Chromebook devices. The addition of the winners ‘ticker’ to the right of the screen is another big plus in our eyes as well, as it allows you to see what other players are winning in what appears to be real time. Yes, there are no progressive games or tournaments here, but the seamless UI goes a long way to make up for that.

Mobile casino app

Mobile Casino

Putting this out there immediately, there is no mobile app when it comes to Play Club Casino, as the portable experience is purely browser based. The upside of this is that the mobile site for Play Club Casino has a really zip to it, so speed and functionality are the call of the day. Seemingly every slot game from the main site makes an appearance on the mobile platform too, so the likes of Fruity Friends, Game of Thrones, Reel Bandits, Thunderstruck II, Gorilla Go Wild, Rainbow Riches, Break Da Bank Again, Taco Brothers, and Electric Sam keep the handheld action on point.

It’s not just the slots that make this iOS and Android casino experience worth exploring, as they also snuck in a few table games and live casino games as well. What you’ll probably find is that the Play Club Casino mobile offering is a great all rounder.

Deposit and withdrawal

Deposit and Withdrawal

Play Club Casino stumbles when it comes to withdrawal times, as it’ll take between 3 to 5 days to complete a withdrawal even when using some of the supposed faster methods. Speaking of methods, a player can deposit and withdraw funds using Visa, MasterCard, Skrill, PaySafeCard, uKash, Neteller, EntroPay, and Click2Pay, with the minimum withdrawal being £10 and the maximum withdrawal being £10,000 across a month period.

Security and trustworthiness

Security & Trustworthiness

The security side of Play Club Casino is a pretty short and sweet situation, with the site carrying a license from the Malta Gaming Authority (MGA). On top of that they also have Random Number Generator certification from iTechLabs, which only solidifies the secure nature of Play Club Casino in our eyes. When it comes to your payments, it’s all wrapped up in SSL encryption, so there are no concerns there. The only real issue when it comes to the security and trustworthiness is the lack of UK Gambling Commission (UKGC) certification. While ThePogg and Casinomeister both echo similar sentiments when it comes to security measures and withdrawal time issues.

Customer support

Customer Support

Play Club Casino members first port of call should they run into trouble is the FAQ, which covers all of the basics. Should more assistance be required, you should move quickly to contact the support team through email (care@playclub.com), phone (020 3318 9367), and live chat (between the hours of 12am and 7am GMT). From a social media perspective, Play Club Casino is really lacking, as we can’t seem to find any trace of the brand on either Twitter and Facebook.

Conclusion

Conclusion

Play Club Casino may not go over the top with marketing, nor does it go all out to put itself in the eye line of players, but what it does do is present a fantastic all-round online casino experience. The game selection, user interface, and customer support all make for some enjoyable play. While the site does have some shortcomings in the bonus department, that certainly shouldn’t deter players from trying Play Club Casino on for size.

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We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

 

Brett Lewis
Brett always enjoys having a little flutter and has accounts at most of the top online casinos. He especially likes the 1 wallet casinos as these allow him to bet on his team (West Ham) whilst playing a few hands of Blackjack. Brett likes to relax with a glass of wine in one hand and his iPad in the other.
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Play Club Review

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